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    IT Support Engineer Fully Remote - United Kingdom - Work180

    Work180
    Work180 United Kingdom

    2 weeks ago

    Default job background
    Description
    Atlassian can hire people in any country where we have a legal entity.

    Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it's necessary for your role to be performed in the office).

    We are giving priority to candidates who can work PST hours (8 am-5 pm) as we aim to support across multiple timezones.

    You will be fully remote so If you have the flexibility to adapt to this schedule, we encourage you to apply
    Reporting to the Enterprise Support Manager for DevTools, your focus will be our Bamboo customers. Compensation
    This role may also be eligible for benefits, bonuses, commissions, and/or equity.

    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

    From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet.

    To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    At Atlassian, we strive to design equitable, explainable,and competitive compensation programs.

    To support this goal, the baseline of our range is higher thanthat of the typical market range, but in turn we expect to hire most candidates near this baseline.

    This role may also be eligible for benefits, bonuses, commissions, and equity.
    5+ years in technical support role with Java/J2EE application troubleshooting
    You have experience configuring and troubleshooting Web application containers such as Tomcat, Jetty, etc.
    Experience with software development models (Agile, V-model, Waterfall) and methodologies (DevOps, RAD, Scrum, TDD, FDD)
    Advanced experience with relational database with most common RDBMS (Postgres, Oracle, mySQL).
    Advanced proficiency in operating systems (Linux, OSX, Windows), REST APIs, LDAP
    Scripting languages (Bash/sh)
    Networking (protocols, proxies, firewalls, authentication, and authorization)
    JVM analysis using thread dumps, heap dumps, and garbage collector logs
    #
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