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    Rail Systems Engineer - Cambridge, Cambridgeshire, United Kingdom - Chapman Tate Associates

    Chapman Tate Associates
    Chapman Tate Associates Cambridge, Cambridgeshire, United Kingdom

    1 week ago

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    Description

    Job Title:
    IT Support Engineer

    Cambridge - 3 days from the office 2 from home

    Key Areas:
    Windows Server, Windows Desktop, 1st/2nd-Line Support, Networking, AD, Active Directory, Networking, LAN/WAN, TCP/IP


    Are you an enthusiastic and customer-focused individual with a passion for IT support? Provide first-line technical support to end-users via phone, email, and ticketing system.


    • Troubleshoot and resolve hardware and software issues promptly and efficiently.
    • Assist with the setup and configuration of user accounts, devices, and software applications.
    • Previous experience in a similar 1st line support role is preferred but not essential.
    • Basic understanding of ITIL principles and IT service management.
    • Proficiency in Microsoft Office applications and familiarity with Windows operating systems.
    • A proactive attitude towards learning and staying updated with technological advancements.
    Competitive salary up to £28,000 per annum.

    • Opportunities for career advancement and professional development.
    • Pension scheme and other employee benefits.
    • If you are looking for an exciting opportunity to kickstart your career in IT support and make a positive impact, then we want to hear from you
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