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    Office and Admin Manager - Newcastle upon Tyne, United Kingdom - Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

    Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
    Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Newcastle upon Tyne, United Kingdom

    Found in: Jooble UK O C2 - 1 week ago

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    Full time
    Description
    Main area Newcastle and Gateshead CBU Community Admin Services Grade Band 5 Contract Permanent Hours Full time - 37.Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site St Nicholas Hospital Town Newcastle upon Tyne Salary £28,407 - £34,581 per annum Salary period Yearly Closing 22/04/2024 23:59
    Administration Manager
    Band 5

    We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).

    We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, 'I've seen somewhere I can fit in and be myself.' We're on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.

    We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there's lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme.

    All this in a vibrant workplace supported by the following staff networks.
    Cultural diversity staff network
    Disabled staff network
    LGBT+ staff network
    We also have a number of staff support groups which are open to any staff to attend. Mind, Health and Wellbeing Community
    Menopause toolkit and cafes and staff carer support group
    We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives.

    Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression.

    CNTW is regulated by the national healthcare regulator, the Care Quality Commission (CQC). Applications are invited for an Administration Manager to work across Newcastle and Gateshead Community Administration Services. The post-holder will be one of two Administration Managers covering this patch. Office base is at St. Nicholas Hospital, Gosforth, however successful candidate must be willing to travel to different sites within the Trust

    The successful candidate will be operationally responsible for the management of administrative staff, ensuring the delivery of key performance objectives.

    The role will report directly to the Clinical Business Unit as part of the management team, providing day to day operational support to Associate Directors, Clinical/Service Leads, Managers and Administration staff, communicating with staff at all levels and representing the administrative service at senior management meetings on a regular basis.

    Werequire the post holder to not only gain an understanding of each service's needs, targets and service user group, but also how administrative staff can support clinical teams to provide service users with the outstanding care they deserve.

    The successful applicant will be supported by the management team in relation to this role and specific areas of their responsibility.

    The successful candidate will work collaboratively with the collective management team to design, manage and monitor the development of the admin service/function, ensuring transactional processes are modernised to continuously improve quality, productivity and efficiency of clinical services.

    The administration services within Newcastle and Gateshead Community Clinical Business Unit are wide and varied and we are looking for someone who has proven management and leadership expertise as the role involves a high degree of sensitivity and confidentiality, the utilisation of negotiation and communication skills, demonstration of empathy, understanding and compassion, and the ability to deal with any challenging situations that may arise.

    On a day to day basis the successful candidate will be reactive, responsive and flexible to the needs of the teams within the service and the administrative staff who work with them.

    Candidates must have experience of managing a team, dealing with sickness absence and sickness meetings, co-ordinating annual leave, minuting meetings, staff supervisions and appraisals.

    Good computer skills and a working knowledge of Microsoft applications including Outlook, Word, Excel and PowerPoint and Patient Information Systems
    Proven experience in administration and secretarial management. Implementing and Supporting Admin Processes
    Experience of dealing with complaints
    Excellent communication, organisational, people management, time management, negotiation, analytical skills, decision making, problem solving and report writing skills.
    Enthusiastic and proactively embraces change to improve service delivery

    Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more.

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    Additional information For queries about the role, or an informal chat, please contact
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