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Newcastle upon Tyne

    Adjuster Technician - Newcastle, United Kingdom - Everpool Recruitment

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    Full time
    Description
    Adjuster Technician
    £22,500 - £24,000 (depending on experience)
    Hybrid – either Newcastle under Lyme (ST5)

    We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity.

    We are looking for people with claims, adjusting or property claims experience.

    What will you be doing?
    • Liaise with clients in a professional and efficient manner.
    • Working together with the Loss Adjusters to provide admin assistance to ensure smooth running of high value and complex cases.
    • Checking task on the relevant claims management systems for the day/tidying up where multiple tasks on one file exist. Ensuring service levels are met.
    • Regular calls to customers to update them on the overall progress of their claim.
    • Calls to Suppliers to chase progression on the claims.
    • Producing invoices for the relevant stages of the claim.
    • Updating Project Plans where applicable for the Adjuster
    • Appointing relevant suppliers following an Adjusters site visit.
    • Chasing documentation to conclude settlement on claims where needed.
    • Assisting with complaints, ensuring the Loss Adjuster achieves resolution, follow-up action and the Loss Adjuster has sent the relevant documentation to the correct parties.
    What are they looking for?
    • Core GCSE's or equivalent
    • Good interpersonal and organisation skills essential.
    • Previous experience in the Insurance Industry (preferably Household) highly desirable but not essential.
    • CII qualified to Cert CII level – Working towards / Desirable.
    • CILA qualified to Cert CILA level – desirable but not essential.
    Hours and Benefits
    Monday – Friday
    37.5 hours per week between 9am – 5pm (hybrid)

    28 days holiday
    Birthday off work
    Charity Days Off
    Healthcare
    Can purchase extra holidays
    Cycle to work scheme
    In house training academy
    Paid lunch once a week when in the office
    Team nights out
    Annual Staff awards

    Interested?
    Call Laura on for more information

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