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    Respiratory Administrator and Cancer Pathway Navigator - London, United Kingdom - Kings College Hospital

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    Description


    NHS AfC:

    Band 4

    Main area Respiratory Medicine Grade

    NHS AfC:

    Band 4
    Contract Permanent Hours Full time - 37.Employer King's College Hospital NHS Foundation Trust Employer type NHS Site King's College Hospital NHS Foundation Trust Town London Salary £30,279 - £33,116 Per annum including HCA Salary period Yearly Closing 22/05/2024 23:59

    King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

    This is a busy role with lots of variety and frequent ad-hoc demands. The post-holder must possess excellent levels of communication, self-motivation, diligence, attention to detail, and a flexible approach to working.
    A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals.

    King's is dedicated to embracing the broad diversity of our staff, patients and communities and stand firmly against all forms of prejudice and discrimination.

    This includes, but is not limited to, racism, ableism, homophobia, biphobia, transphobia, sexism, ageism, religious discrimination, and any other prejudiced behaviour that undermines the rights, wellbeing and identity of our staff, and patients.

    The trust-wide strategy Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion (EDI) at the heart of everything we do.

    To attend Outpatients clinics and support patients and carers whilst in clinic, signposting to other services such as diagnostics.
    Booking of ring-fenced Lung CT scans and liaising with Radiology.
    When required, chase up responses to complaints within optimum deadlines and forward to the correct party.

    To act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring as necessary.

    These will include personal enquiries from patients and their relatives, as well as calls from GP's, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls.

    To provide administrative support as and when needed to the clinical team, including processing of clinical letters (some of a distressing nature), reports and inpatient summaries using the Epic system, ensuring that quality standards are met.

    To support the daily office routines, such as opening and sorting post, preparing replies to routine correspondence, ordering stationery, equipment and photocopying for the team as necessary.

    To ensure all required information is available for clinic such as referrals, results and other information relating to the patients care.

    Ensure all office equipment is functioning correctly, arranging for repair or replacement as necessary.
    To undertake statutory and mandatory training and personal development as recognised within the appraisal process.

    The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.

    To observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.

    net' email account which will be the Trust's formal route for email communication.
    Everyone is responsible for promoting inclusion no matter their role or team. The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. attending mandatory training on safeguarding children and adult
    reporting any safeguarding child or adult concerns appropriately

    The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas.

    The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role.

    These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training.

    Knowledge of the Patients Administration System (Epic)
    Check your email account regularly as this is how we will communicate with you
    If you delete the job from any of your accounts, you may be prevented from accessing further communications
    Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy

    All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.

    King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications
    King's Health Partners Academic Health Science Centre Website

    King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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