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Visitor Experience Assistant
1 week ago
Imperial War Museums Manchester, United Kingdom**Opportunity ID** · 232 · **Location** · - IWM North - Manchester · **Salary** · - £22,098 per annum full time equivalent. £13,504.33 for 22 hours per week · **Hours** · - 22 hours net per week (3 days / week including weekends and bank holidays on a rota basis). · **Department* ...
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Customer Experience Assistant
3 weeks ago
The University of Manchester Manchester, United KingdomContext of the role · The Centre for Pharmacy Postgraduate Education (CPPE) is part of the Division of Pharmacy and Optometry and provides continuing professional development opportunities for Pharmacy professionals. · As an equal opportunities employer, we welcome applicants fro ...
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Resident Experience Assistant
2 weeks ago
Savills Management Resources Manchester, United Kingdom**Purpose of the Role** · To provide on-site property management services to an exciting new build to rent development in the heart of Manchester comprising of 520 units. · Responsible for the delivery of a first-class customer experience along with a team of 7 who will be respon ...
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Resident Experience Assistant
1 week ago
Deverell Smith Manchester, United Kingdom**Job details**: · **Posted** · 28 March 2023 · **Salary** · Up to £30000 per annum + + Bonus · **Location** · Manchester · **Job type** · - Permanent**Discipline** · - Real Estate Management, Operations & Service Delivery**Reference** · PR/ _ · **Contact Name** · Joe O'brien · ...
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Resident Experience Assistant
4 days ago
Savills Management Resources Manchester, United Kingdom**Purpose of the Role** · To provide on-site property management services to an exciting new build to rent development in the heart of Manchester comprising of 520 units. · Responsible for the delivery of a first-class customer experience along with a team of 7 who will be respon ...
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The University of Manchester Manchester, United KingdomWe are recruiting a Teaching, Learning and Student Experience Assistant within the Curriculum and Programmes team in the School of Medical Sciences, Faculty of Biology Medicine and Health which is available immediately. · **What you will get in return**: · - Fantastic market lead ...
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The University of Manchester Manchester, United Kingdom**Overall Purpose of the Job** · - To provide clerical and administrative support for key activities of the teaching, learning and student experience activities across the area assigned to: Assessment and Progression · - To support a culture of excellent service provision and con ...
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The University of Manchester Manchester, United Kingdom**Overall Purpose of the Job** · - To provide clerical and administrative support for key activities of the teaching and learning, student recruitment and international development, student success and development, and student administration area assigned to including Student and ...
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The University of Manchester Manchester, United Kingdom**Overall Purpose of the Job**: · To provide clerical and administrative support for key activities of the teaching and learning, student recruitment and international development, student success and development, and student administration area assigned to including Student and ...
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The University of Manchester Manchester, United KingdomApplications are invited for the post of Teaching Learning and Student Experience (TLSE) Assistant, within the Student Support and Wellbeing team in the School of Medical Sciences. · You will provide administrative support to the team for matters relating to student support, incl ...
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The University of Manchester Manchester, United KingdomApplications are invited for the post of Teaching Learning and Student Experience (TLSE) Assistant, within the Student Support and Wellbeing team in the School of Medical Sciences. · You will provide administrative support to the team for matters relating to student support, incl ...
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The University of Manchester Manchester, United KingdomWe are recruiting a Teaching, Learning and Student Experience Assistant within the Curriculum and Programmes team in the School of Natural Sciences which is available immediately. · **What you will get in return**: · - Fantastic market leading Pension scheme · - Excellent employe ...
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The University of Manchester Manchester, United KingdomA full-time opportunity is available as a Teaching, Learning & Student Experience Assistant in the Directorate for the Student Experience. · Reporting to the Teaching and Learning Co-ordinator, you will provide administrative support for key teaching, learning and student experie ...
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The University of Manchester Manchester, United KingdomAn exciting opportunity has arisen to join our Student Service Support and Development team within the Faculty Office of the Faculty of Science and Engineering. · Reporting to the Teaching and Learning Officer, you will provide clerical and administrative support for key teaching ...
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The University of Manchester Manchester, United KingdomTo provide clerical and administrative support for key activities of the teaching and learning, student recruitment and international development, student success and development, and student administration area assigned to including Student and Academic Services Course Delivery ...
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Teaching, Learning and Student Experience Assistant
21 hours ago
The University of Manchester Manchester, United Kingdom**Overall Purpose of the Job**: · - To provide clerical and administrative support for key activities of the teaching and learning, student recruitment and international development, student success and development, and student administration area assigned to including Student an ...
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The University of Manchester Manchester, United KingdomThere are a number of opportunities available for permanent and fixed-term roles within the Student Experience Programme (SEP). · Would you like to work for an organisation that puts its staff and students at the heart of everything it does whilst striving for an excellent staff ...
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Teaching, Learning and Student Experience Assistant
21 hours ago
The University of Manchester Manchester, United KingdomThe faculty teaching, learning, and student experience department is looking to appoint a full-time Teaching, Learning and Student Experience Assistant on a fixed term basis until July 2025. Some of the key responsibilities for this role include: · - Clerical and administrative s ...
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The University of Manchester Manchester, United Kingdom**Overall Purpose of the Job** · - To provide clerical and administrative support for key activities of the teaching and learning, student recruitment and international development, student success and development, and student administration area assigned to including Student and ...
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The University of Manchester Manchester, United KingdomThere are a number of opportunities available for permanent roles in the new structures within cohort 3 of the Student Experience Programme. · Would you like to work for an organisation that puts its staff and students at the heart of everything it does whilst striving for an exc ...
Customer Experience Assistant - Manchester, United Kingdom - Leep Utilities
Description
Job Description Role:
Water Specialist
Department:
Customer Operations
Reports to:
Team Leader (Water)
Manchester, office based
Leep Utilities owns and operates regulated and non-regulated multi-utility networks across the UK.
With sites in MediaCityUK, Liverpool Waters and Canary Wharf, our broad range of capabilities includes electricity, water and wastewater, alongside heating, cooling and hot water services.
Leep is the result of a joint venture between the independent mid-market infrastructure investment manager, Ancala Partners LLP and one of the UK's leading private real estate investment and infrastructure companies, The Peel Group.
We deliver straightforward connections throughout the UK and hold the relevant licenses that allow us to adopt regulated utilities on new developments.
Reporting to one of two newly appointed Team Leaders (Water), this role is responsible for the end to end delivery of amazing customer experiences for our regulated fresh and wastewater customers.
The role is dedicated to providing support to customers from the moment they onboard with us, right up until they leave (and everything in between).
We currently have full time and part time positions available.Undertake key billing, customer service and collections activities on customer accounts.
Handle key account functions including movers, complaints, payment plans and ticket logging.
Identify and apply any support services for customers inc. Account cleansing through exception report management
Administrative duties relating to payments, asset failures, affordability checks etc
Deliver exceptional service in line with customer satisfaction OKRs.
Dealing with customers directly over the phone (inbound and outbound) and by email with our new multi-channel tech
25 days paid holiday + bank holidays
~ An additional day off to celebrate your birthday
~ Commission scheme (eligible after probation)
~ Company pension plan
~ Health Cash plan through Westfield Health
~ Option to purchase additional holiday days through our Holiday Buying Scheme
~ Paid professional memberships relevant to your role and access to professional development opportunities
We do not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
