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    Analyst / Business Analyst - Leeds, United Kingdom - 1st Locate UK Ltd

    1st Locate UK Ltd
    1st Locate UK Ltd Leeds, United Kingdom

    1 week ago

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    Description

    Role:
    Business Analyst


    Hours:
    Full Time/Permanent

    We are looking for a Business Analyst IT/Digital BA to join our innovative Support Team in Colton, Leeds.
    We have been a leading Debt Management business for over two decades. 250 people from North and West Yorkshire who provide excellent customer service to all our clients and extended customers.


    Our Mission is simple:
    'Helping our clients efficiently manage their customers by providing high quality investigative and debt recovery specialists who deliver innovative and market-leading services'.

    We are looking to appoint a Full Time Business Analyst, with a strong IT/Digital BA background to be part of the team.

    The successful candidate will provide a Business Analysis function to ensure that processes and systems are captured, analysed and reviewed during change projects, and to ensure that solutions provide the maximum possible benefits to the First Locate.

    This will be achieved through supporting staff in the development of business cases, running workshops to define functional and non-functional requirements and ensuring that these requirements are understood by suppliers, working with stakeholders to research, identify and evaluate solutions.

    The postholder will also work with the Head of Technical Development and provide project management to ensure the portfolio of projects carried out at the First Locate are completed successfully.

    This will include engaging with stakeholders both inside and outside of our digital space, developing and completing project governance documentation, managing project risks, chairing project meetings, managing project budgets as well as continuing to improve the First Locates programme and project management tools and methodologies.

    Proven experience as a Business Analyst, with some Project Management experience and knowledge ideally too
    Experience of managing multiple cross-organisational change projects across the full project lifecycle
    Leading multi-skilled project teams
    Experience of engaging with project stakeholders to embed system and process change, and successful delivery of projects.

    Experience of managing projects in a commercial/contact centre environment and a professional qualification in Business Analysis and/or Project Management would be advantageous.

    A discretionary annual bonus for a job well done.
    A fantastic culture with little perks along the way including flexible working, family leave. Simply Health Rewards Package – Cash back on Optical, Dental, Physiotherapy, Prescription charges and much more
    Counselling Service, discounted Gym Membership and much more.
    Loyalty reward for Length of service including increased holiday entitlement.
    Our interview process is tailored to each role and can be in person or held remotely. We recognise that diversity drives our creativity, resilience, and success and makes our business stronger. Due to the nature of our business, all offers of employment are subject to satisfactory background and vetting checks, including employment references, DBS (basic), credit file search

    • Please note that Applicants must be authorised to work in the UK, We are unable to sponsor or take over any sponsorship of an existing employment Visa
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