- Welcoming new Homeowners and supporting them to settle into their apartments.
- Providing a professional front of house service and dealing all visitors in a friendly manner.
- Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.
- Working in collaboration with our partners and suppliers to ensure the smooth running of the estate
- Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.
- Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.
- Managing the development –gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment
- Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
- Ensuring that all Health and Safety requirements are adhered to.
- Excellent communication skills with a real "can do" attitude.
- Extensive experience in a professional customer service orientated position.
- A professional approach with high quality standards.
- Thrives in a busy a varied role, where every day will be different.
- Be resilient and can problem solve effectively.
- An awareness of basic Health and Safety will be a distinct advantage.
- A good level of computer literacy including Microsoft Word and Outlook.
- Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.
-
House Manager
4 days ago
McCarthy Stone North Berwick, United KingdomDo you take pride in delivering excellent customer service? · Do you get satisfaction from a role that involves multi-tasking and finding solutions? · Do you enjoy organising and facilitating social events? · McCarthy Stone is the leading UK's retirement living providers. We a ...
-
Housing Management Worker
6 days ago
Fife Women's Aid Glenrothes, United Kingdom**Freephone Support Line for Children & Young People**: · **Freephone Support Line for Women**: · **Business Line**: · Suite 1 | First Floor | Saltire House |Pentland Park | Glenrothes | KY6 2AL · **Charity No. SC011689| Company No. SC316350** · **Housing Management Worker - J ...
-
Housing Management Officer
3 days ago
McGinley Support Services Ltd Edinburgh, United KingdomMcGinley Support Services are looking for a Housing Management Officer for a temporary to permanent position we have in Edinburgh. · The Housing Management Officer is responsible for ensuring void properties are maintained, managed, and prepared to receive families ensuring prope ...
-
Front of House Administrator and Stock Management
48 minutes ago
Edinburgh Hearing Practice Edinburgh, United KingdomFull time or would consider part time job share. · We are looking for a front of house administrator to organise our independent hearing healthcare practice's functions, with a special interest and preferably experience in stock management. As a front of house administrator, you ...
-
Edinburgh Hearing Practice Edinburgh, United KingdomWe are looking for a front of house administrator to organise our independent hearing healthcare practice's functions, with a special interest and preferably experience in stock management. As a front of house administrator, you will be the first point of contact for our business ...
-
Edinburgh Hearing Practice Edinburgh, United KingdomWe are looking for a front of house administrator to organise our independent hearing healthcare practice's functions, with a special interest and preferably experience in stock management. As a front of house administrator, you will be the first point of contact for our business ...
-
Housekeeper
6 days ago
RANDOLPH HILL NURSING HOMES GROUP North Berwick, United Kingdom**Fidra House**: · **From** £13.61 ph, **£24,770 pa (based on 35 hours per week)** · **Job Purpose** · We are looking for an exceptional individual to join us as Housekeeper on a full time basis at Fidra House, North Berwick. The role supports the home by providing a highly profe ...
-
Laundry Assistant
6 days ago
Morar Living North Berwick, United KingdomTantallon House, is a purpose-built care home at North Berwick with modern state of the art facilities. · At Tantallon House, we believe that our residents should be assisted to live as full and active a life as possible within a caring and supportive environment. We ensure that ...
-
Registered Nurse
6 days ago
SIMPLY CARE GROUP UK LTD North Berwick, United KingdomRegistered Nurse · ABOUT US: · Tantallon House Care Home is looking to recruit a Registered Nurse on a permanent basis with contracts for up to 44 hours. · Our contemporary and cutting-edge care home is based in North Berwick. We are proud to offer the following: Residential Care ...
-
Housekeeper
5 days ago
RANDOLPH HILL NURSING HOMES GROUP North Berwick, United Kingdom**Job Purpose** · We are looking for an exceptional individual to join us as Housekeeper on a full time basis at Fidra House, North Berwick. The role supports the home by providing a highly professional service, ensuring high standards of cleanliness are maintained. · **Our Organ ...
-
Maintenance Assistant
3 days ago
Marine North Berwick North Berwick, United Kingdom**Job Ref**:SEG1461 · **Branch**:Marine North Berwick · **Location**:Marine North Berwick, North Berwick · **Salary/Benefits**:Competitive Salary · **Contract type**:Permanent · **Hours**:Full Time · **Hours per week**:40 · **Posted date**:09/05/2023 · **Closing date**:11/06/2023 ...
-
Fundraising Administrator
5 days ago
Leuchie House North Berwick, United Kingdom**Contracted hours 56 hours per fortnight** · **£14.15 per hour** · The Fundraising Administrator is responsible for maintaining information related to supporter records, including capturing, inputting, organising, and reporting on supporter constituent information and donations ...
-
Support Care and Database Officer
6 days ago
Leuchie House North Berwick, United Kingdom**Contracted hours 56 hours per fortnight** · **Salary of £25,000 per year pro rata** · The Supporter Care & Database Officer is responsible for maintaining database processes related to supporter records, including capturing, inputting, organising, and reporting on supporter con ...
-
Housekeeper
1 day ago
Randolph Hill Nursing Homes Group Ltd North Berwick, United Kingdom Full timeThis role covers 35 hours per week, working 08:00 - 16:00 across 5 days and one weekend off in three. · Job Purpose · We are looking for an exceptional individual to join us as Housekeeper on a full time basis at Fidra House, North Berwick. The role supports the home by providing ...
-
Front of House Manager
6 days ago
Disability Arts Edinburgh, United KingdomPeople love Dance Base (we have a 4.9* review average on Google) and our front of house team are central to this, welcoming people seven days a week from morning to night. We aim to be accessible to all, and our team provide the warmest of welcomes to everyone who visits regardle ...
-
Neighbourhood Housing Manager
2 days ago
Home Group Dundee, United KingdomJob Description - Housing Manager · Housing Manager · Housing Manager · Full Time (37.This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in Dundee. As our Housing Manager you'll be the face to face customer support to our communities ...
-
Housing Manager Worker
2 days ago
Abertay Housing Association Ltd Dundee, United KingdomSalary (Hourly rate) from 1 st April 2023 – £ 13.59 · You will be approachable and caring with good communication skills, both written and verbal, and be able to work both as part of a team, on your own initiative and unsupervised. You will be required to cover Abertay Housing A ...
-
Guest House Manager
6 days ago
Stafffinders' Client Edinburgh, United KingdomThis is an excellent opportunity for someone who is passionate about delivering exceptional guest service and enjoys working in a vibrant and fast-paced environment. · Staff accommodation · ~ Free on-site parking · ~ Loyalty bonus · ~ Work pattern of 5/7 days (weekly changing ...
-
Butler
3 days ago
Cora Partners Ltd Haddington, United Kingdom**Role**: Butler (Live-In) · **Location**: Shooting Estate, Scotland (45 mins from Edinburgh) · **Salary**: In the region of £40,000 · **Accommodation**: Minimum of 2 bed house provided with all utilities paid for · **Requirements**: Must be able to drive - nearest village is 10 ...
-
Cook/housekeeper
3 days ago
Cora Partners Ltd Haddington, United Kingdom**Role**: Cook / Housekeeper (Live-In) · **Location**: Shooting Estate, Scotland (45 mins from Edinburgh) · **Salary**: In the region of £35,000 · **Accommodation**: Minimum of 2 bed house provided with all utilities paid for · **Requirements**: Must be able to drive - nearest vi ...
House Manager - North Berwick, United Kingdom - McCarthy and Stone
Description
Do you take pride in delivering excellent customer service?
Do you get satisfaction from a role that involves multi-tasking and finding solutions?
Do you enjoy organising and facilitating social events?
McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Tantallon Court in North Berwick.
Exclusively for those over 60, the development offers 28 one-bedroom apartments and 14 two-bedroom apartments in a lovely natural landscape within close proximity to numerous local amenities.
Hours: 30 hours per week Monday to Friday.
Salary: £20,.67
Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement.
About the Role of a House Manager
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents.
Some of the House Manager duties within this role include:
The successful candidate will have the following key competencies:
As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more.
Could this role be the perfect job for you?
