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Kilmarnock

    Customer Service Agents - Kilmarnock, East Ayrshire, United Kingdom - East Ayrshire Health and Social Care Partnership

    East Ayrshire Health and Social Care Partnership
    East Ayrshire Health and Social Care Partnership Kilmarnock, East Ayrshire, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description
    Customer Services Representative - EAY09990
    Service
    Contract type
    Contract type Permanent
    Work from home
    Work from home No

    Working as part of a team you will be required to provide quality customer focused services on behalf of East Ayrshire Council's service departments.

    This involves providing assistance to customers seeking information, support and guidance in relation to a wide range of Council Services including face to face provision at Council Headquarters.

    The post-holder will also, where possible, ensure payments are resolved at first point of contact in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Transformation Strategy and the Community Plan.

    It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

    This is a full time permanent post based within Council Headquarters, London Road, Kilmarnock.

    Monday - Thursday 9.The workstyle for this post is 'Fixed' % of your time at a single office base or work location.

    You will work at your administrative base or another agreed office location between 4 and 5 days per week.
    The full time salary of the post is between £23,114 - £24,133 per annum.


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