Sales Adviser - Crewe, United Kingdom - Busch GVT Ltd

Busch GVT Ltd

Verified Company

Crewe, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity for a Sales Adviser to join our Technical Sales Team based at the Crewe site.

Purpose of the Role

The Sales Advisor is a key role within the Sales department and the company as a whole - as the first point of contact you will provide prompt and clear communication to the customer.

A technical mindset would be an advantage, however not essential as full training will be given.

Main Tasks

Receiving technical team enquiries and advising customers on quotation timescales, product selection & pricing.
Monthly analysis of quotations value / number, win ratio (total & per customer), leadtime show trends.
Learn & find improvements to technical quotation process.
Shared ownership of Work loading spreadsheet.
Provide a proactive approach to supporting customers including regular followup and general liaison.
Consult with our engineering department as necessary to specify equipment specifications, company standards and product developments.
First escalation point for comments and complaints from customers. Where necessary reporting problems to the Sales Manager or Technical Project Manager.
Reporting and analysis of above to the Sales Manager or Technical Project Manager.

Essential Skills

Proficient IT skills.
A customer focussed mindset.
Keen eye for detail, attention to accuracy.
Initiativetaking.
Manage your own time and your own workload as needed.

Desirable Skills

A natural understanding of the sales process and an understanding of the needs of the customer.
An engineering qualification
Commercial/Technical experience within similar industries/market.

Benefits