Service Maintenance Technician - Swindon, United Kingdom - Tesco

Description

About the role
Are you ready to be part of a diverse team that collaborates to deliver outstanding customer experiences? Tesco Property Maintenance are looking for hardworking and efficient Maintenance Technicians to join our growing Property Maintenance Team At Tesco, our stores and offices couldn't function without the support of our integral teams.

You will be responsible for
As a Service Maintenance Technician your specific responsibilities will encompass a wide range of tasks. To thrive in this role, you will need to:

Confidently Interact with External Contractors: Coordinating repairs seamlessly.

Work Collaboratively with the Team: Be a great colleague who understands the importance of quality service.

Sustain High Energy Levels: Juggling tasks while maintaining efficiency.

Assist the Management Team: Keeping our stores operating smoothly by maintaining equipment and facilities.

Minimize Customer Disruption: Coordinating repairs with minimal impact on our valued customers.

Responsibilities will include;

Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.

Following the planned work schedule to achieve first time fix, improving efficiency, and effectiveness.

Working closely with team members, sharing best practice and knowledge.

General day to day store and property maintenance.

Using mobile devices; phone and tablet, to drive the best approach in work completion and updates.

Representing the Tesco brand by demonstrating our core values (serving our customers, communities and planet a little better every day), maintaining a positive attitude & taking pride in wearing the Tesco uniform.

Attending local and national meetings, providing valuable input and feedback.

Supporting a diverse and inclusive culture.

You will need

Proven Security-related technical skills - City & Guilds, apprenticeship

CCTV (analogue & IP) experience (essential)

CCTV qualification/certification (desirable)

Ability to install, configure and maintain CCTV equipment to the relevant industry standards

Experience working with the following systems: Hikvision, Pelco, Hanwha Techwin

Experience of working in a retail environment (desirable)

Administrative skills to include IT & Microsoft Office suite

Customer/stakeholder escalation management

Resource scheduling

IOSH qualification (desirable)

IPAF (desirable)

Asbestos Awareness

What's in it for you
We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

Colleague bonus scheme

Holiday starting at 25 days plus a personal day (plusBank holidays)

Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution

LifeAssurance - 5 x contractual pay

26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave

The right to request flexible working from your first day with us

Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online

Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home

Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

About us
At Tesco Property - Maintenance, it's our people that makeusoneofthe leading retail maintenance providers in the UK. Weoperate inover 3,500 Tesco and One Stop stores,distribution centres, Tescobanks andheadoffices, to deliver first class maintenance and engineeringsolutions andsupport.
With our comprehensive induction and ourtechnicalcompetency plan, weinvest intraining forour field colleaguestohave the right level of skills and expertisefor each roletoworksafelyandprovide first-rateasset managementacross our estate.Wecreate a culturewhereevery colleagueis competent, motivated andprofessional, maximising the level of support we offer to Tesco stores.
From multi-skilled, to technically-savvy technicians, we've got it covered. OurOperations andMaintenance Managers span the entirety of the UK; technically-minded individuals who support ourfieldengineersto get the job done.Our Engineering teamwork to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security tosustainability.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .
We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

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About the role
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\r
Are you ready to be part of a diverse team that collaborates to deliver outstanding customer experiences? Tesco Property Maintenance are looking for hardworking and efficient Maintenance Technicians to join our growing Property Maintenance Team At Tesco, our stores and offices couldn't function without the support of our integral teams.

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\r

\r
\r

You will be responsible for
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\r
As a Service Maintenance Technician your specific responsibilities will encompass a wide range of tasks. To thrive in this role, you will need to:

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Confidently Interact with External Contractors: Coordinating repairs seamlessly.

\t

Work Collaboratively with the Team: Be a great colleague who understands the importance of quality service.

\t

Sustain High Energy Levels: Juggling tasks while maintaining efficiency.

\t

Assist the Management Team: Keeping our stores operating smoothly by maintaining equipment and facilities.

\t

Minimize Customer Disruption: Coordinating repairs with minimal impact on our valued customers.

Responsibilities will include;

\t

Ensuring all Tesco sites are a safe and functioning environment for customers and colleagues.

\t

Following the planned work schedule to achieve first time fix, improving efficiency, and effectiveness.

\t

Working closely with team members, sharing best practice and knowledge.

\t

General day to day store and property maintenance.

\t

Using mobile devices; phone and tablet, to drive the best approach in work completion and updates.

\t

Representing the Tesco brand by demonstrating our core values (serving our customers, communities and planet a little better every day), maintaining a positive attitude & taking pride in wearing the Tesco uniform.

\t

Attending local and national meetings, providing valuable input and feedback.

\t

Supporting a diverse and inclusive culture.

\r

\r

\r
\r

You will need
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\r

\t

Proven Security-related technical skills - City & Guilds, apprenticeship

\t

CCTV (analogue & IP) experience (essential)

\t

CCTV qualification/certification (desirable)

\t

Ability to install, configure and maintain CCTV equipment to the relevant industry standards

\t

Experience working with the following systems: Hikvision, Pelco, Hanwha Techwin

\t

Experience of working in a retail environment (desirable)

\t

Administrative skills to include IT & Microsoft Office suite

\t

Customer/stakeholder escalation management

\t

Resource scheduling

\t

IOSH qualification (desirable)

\t

IPAF (desirable)

\t

Asbestos Awareness

\r

\r

\r
\r

What's in it for you
\r
\r
We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

\t

Colleague bonus scheme

\t

Holiday starting at 25 days plus a personal day (plusBank holidays)

\t

Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution

\t

LifeAssurance - 5 x contractual pay

\t

26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave

\t

The right to request flexible working from your first day with us

\t

Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

\t

A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online

\t

Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home

\t

Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here

\t

Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleagues

\r

\r

\r
\r

About us
\r
\r
At Tesco Property - Maintenance, it's our people that makeusoneofthe leading retail maintenance providers in the UK. Weoperate inover 3,500 Tesco and One Stop stores,distribution centres, Tescobanks andheadoffices, to deliver first class maintenance and engineeringsolutions andsupport.

With our comprehensive induction and ourtechnicalcompetency plan, weinvest intraining forour field colleaguestohave the right level of skills and expertisefor each roletoworksafelyandprovide first-rateasset managementacross our estate.Wecreate a culturewhereevery colleagueis competent, motivated andprofessional, maximising the level of support we offer to Tesco stores.

From multi-skilled, to technically-savvy technicians, we've got it covered. OurOperations andMaintenance Managers span the entirety of the UK; technically-minded individuals who support ourfieldengineersto get the job done.Our Engineering teamwork to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security tosustainability.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here .

We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.

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