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    Retail and Customer Experience Manager - United Kingdom - Contract Scotland

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    Description

    Contract Scotland is delighted to be working with an established, independent retailer in the Stirling area, to recruit a Retail and Customer Experience Manager to join their friendly and successful team.

    This is a full time, permanent opportunity offering a competitive salary and the chance to join a business where the customer experience is at the heart of everything they do.

    Hours can be worked between Monday and Friday however a degree of flexibility is needed as some weekend work may be required.

    This is a newly created position where you will work alongside the business owners, providing additional support in running the operation.

    Driving sales through the online offering as well as in store
    Creating and being part of daily content and videos for social media platforms
    Ensuring the store is maintained to an exceptionally high standard
    Making sure each customer receives exceptional service
    Changing store on a weekly basis to create a fresh look each time

    You will ideally have experience of working in a leadership role within a retail business however, people with customer service team leadership skills will also be considered.

    You must be passionate about delivering service excellence and will enjoy working as part of a friendly and supportive team.


    Legal Information:
    We act as an employment agency for permanent work and as an employment business for temporary work.

    We value diversity and promote equality.

    We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.

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