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    Senior Client Executive/Account Manager - Norwich, United Kingdom - Marsh McLennan

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    Regular
    Description

    Client Executive/Account Manager (General Aviation Insurance) – Marsh – Norwich

    Hybrid working pattern available.

    The company: Marsh

    • Marsh is the world's leading insurance broker and risk adviser.
    • With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services.

    The role: Client Executive

    • We are looking for an experienced Senior Client Executive/Account Manager to join the General Aviation team.

    What you will be rewarded with:

    • State of the art working environment in a newly refurbished 'smart office' which opened in September 2022. Lounges, focus pods, quiet areas and collaboration spaces on every floor plus subsidised restaurant and free hotel style on-site gym.
    • Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
    • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

    We will count on you to:

    • Deal with a Worldwide client base, involving a mixture of Direct Clients and Producers (both Marsh offices, and other Third Party Producers).
    • Work on Direct and Reinsurance placements.
    • Have an ability to manage a broad based portfolio, of varying degrees of complexity.
    • Work seamlessly with the rest of the team, including liaising with the broking team/Insurers and Clients/Producers.
    • Possess good technical knowledge of GA based clauses/wordings, as you will need to be able to draft slips/endorsements and explain coverage.
    • Have the ability to take initial enquiry/ obtain the necessary information needed to create a slip/ liaise with brokers and/or markets/ put together client quotations and explain the coverage as required/ prepare firm order slips and send them for processing once agreed/ carry out any alterations that might be required throughout the policy period – ie. from an Account Management perspective, effectively manage a risk and the process 'from start to finish'.
    • Build and maintain relationships with clients and ensure that their complex risk management needs are appropriately met.
    • Engage in independent senior-level client interaction and demonstrate expertise in problem solving, areas of coverage and client relationships.
    • Utilize expert risk expertise and knowledge of industry and insurance marketplace to review clients' exposures and loss experience and develop solutions for complex clients' needs, including recommending additional products and services as solutions.

    What you need to have:

    • The position is for a Senior Client Executive/Account Manager in the General Aviation team. As such, extensive prior relevant experience in this environment is a must.
    • A desire to be a team player, but with the ability and confidence to work under your own initiative.
    • Aviation market knowledge
    • Client facing interaction
    • Presentation skills

    What makes you stand out:

    • Extensive experience in General Aviation

    About Marsh:

    Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

    Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

    #hybrid


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