- Support internal and external stakeholders with execution of the Fleet Management program within the assigned area of responsibility
- Investigates issues and leads problem resolution activity to ensure stakeholder satisfaction
- Responsible for continuous improvement activity within the assigned area to improve customer service, reduce cost and improve process efficiency
- Acts as the lead contact between internal customers and external service providers.
- Expected to participate as a team member on various Fleet Management projects and will occasionally lead projects independently
- Conducts analysis within the assigned area of responsibility to evaluate Fleet Management program effectiveness and support with continuous improvement
- Experience in an Administrative / Coordination capacity – Fleet experience is preferred but not essential
- Computer skills: Good knowledge of Microsoft Office applications
- Language skills – English & German
- Be organized, detail-oriented and possess excellent time management skills
- Excellent communication skills, both verbal and written, and be able to communicate effectively internally at all levels of the organization and externally.
- Be customer-oriented and focused on customer satisfaction.
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Fleet Coordinator - northampton, United Kingdom - Stanley Black & Decker, Inc.
Description
The Role: Senior Fleet Administrator
Location: (Hybrid / Remote) – Offices are either Spennymoor, Northampton or Slough
Employment: Permanent
Come make the world and accelerate your success.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The WorldTM. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.
Position Overview
As the Senior Fleet Administrator, you will administer the Fleet Management program within the assigned area of responsibility. You will also be responsible for the resolution of issues for internal and external stakeholders, produce required reports, track metrics and report out as required. The Senior Fleet Administrator will also support and sometimes take the lead on Fleet Management projects and continuous improvement activity.
Key Responsibilities
What are we looking for?
Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
