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Anthropologie Assistant Store Manager - Richmond, North Yorkshire, United Kingdom - Anthropologie Europe
1 week ago
Description
AnthropologieTitle:
Assistant Store ManagerReports to: Store ManagerObjective: To achieve the Anthropologic mission of creating an 'unimagined store experience' by developing a store culture that fosters creativity, and inspires both the store team, and the customer.
To support the Store Manager in achieving strategic short and long term goals. Assume store accountability for sales, service, profitability and loss prevention. Ensure appropriate feedback and guidance is given in order to execute a high rate of succession and employee development. Participate in building community relationships that directly reflect the Anthropologic culture.ExpectationsPeopleRecruit, train and develop managers to increase the day to day productivity of the businessAssist with the development of the Management team to ensure that succession planning is in place for individuals, and the future growth of the businessManage all aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforceUphold Company standards and act as a mentor, teacher and positive role model to othersLeadership and CommunicationLead by example and inspire a shared vision by communicating store and company goalsAssist and participate with the roll-out of all new training and operational initiativesPossess excellent communication skills in both written and verbal formManage and motivate the store teams to achieve an unimagined level of customer careManaging the EnvironmentCoach the management team to take the initiative as leaders.
Oversee all levels of customer service, and ensure a positive store environmentExhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time managementPartner with the Store and Visual Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experienceOperationsIn the absence of the Store Manager conduct walkthroughs with the Visual Manager and Department Managers on a regular basis, with constructive feedback and obtainable goalsGuide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and proceduresAchieve the store stock loss goalsEnsure there is a functional shipment processing system to facilitate new merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to.
Possess excellent organisational skills and have the ability to plan, organise and execute projects by priorityAssist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidentsMerchandising and DisplayFacilitate communication between the Store Management and Visual team in order to enhance the store environment, and efficiently execute all merchandising projects in a timely mannerCoach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customerWork alongside the Visual Manager to strike the balance in creating an inspirational but commercial shopping environmentCommercial AwarenessAssist the Store Manager to maximise store sales and manage stock levels appropriately through analysing relevant reports, market trends and creative management of merchandise from receipt to salesExhibit a sound understanding of the store's profitability, and guide team members to utilise Company reports to react to trends and drive businessStay abreast of current and local trends and have a sound knowledge of customer profileDemonstrate entrepreneurial skills to achieve and exceed store targetsRequirementsExperience in a management role, working in a fast paced but highly creative and customer focused retail environmentAbility to positively impact results in sales, payroll and stock lossProven record of developing a Management team and talented individualsCan demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)An appreciation and understanding of the Anthropologic culture and its appeal in the market
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