Customer Bookings Coordinator - Cherry Hinton, Cambridgeshire, United Kingdom - TribePost

TribePost Cherry Hinton, Cambridgeshire, United Kingdom

3 weeks ago

Description

Are you experienced in customer service, with good oral communication and organisational skills? Would you like to join a highly regarded organisation during a time of growth?

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.

Customer Bookings Coordinator – Benefits:

Flexible working (minimum 3 days in the office)
£23,000 starting salary
25 days holiday plus bank holidays
Great working environment
Free car parking in central Cambridge including out of hours
Birthday is not a workday scheme

The Company:

Cintra Language Services Group provides high quality interpreting and translation services to businesses, public sector and voluntary organisations.

Bookings Coordinator – The Role:

As part of our customer service team, you will have a vital role in establishing exactly what our customers' need regarding interpreting assignments, before finding a suitable interpreter from our linguist database.

Assignments can vary from home visits with Health Visitors to an interview of a suspect in custody or to attending a case in court.

The role involves a wide variety of tasks, from sourcing interpreters and translators to dealing with police officers and handling phone calls, emails and customer requests.

This is an interesting role which does not involve selling services or spending all day dealing with complaints. We are seeking committed people who take pride in their work to join our friendly and supportive team.

Bookings Coordinator – The Candidate:

Customer service experience, particularly over the telephone
Excellent interpersonal and oral and written communication skills
Good problem solving and organisational skills
Computer literate (Outlook and Word)
Able to work independently with little or no supervision

If you have the relevant skills and experience for this role, please click on APPLY and forward an up-to-date CV highlighting your suitability for the role.

No agencies please.
Remote working/work at home options are available for this role.

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