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    Engineer - Controls Engineering - Leeds, United Kingdom - Finning International

    Finning International
    Finning International Leeds, United Kingdom

    3 weeks ago

    Default job background
    Description
    Permanent

    As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.

    Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products.

    You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment.

    The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

    Flexible hours
    ~25 days holiday
    ~ Annual Bonus
    ~ Annual Tool Allowance
    ~ Access to company share scheme
    ~ Healthcare benefit (claim costs back of everyday health costs i.e. dentist, opticians,
    ~ up to 7% pension
    ~ Laptop, phone and van
    ~ Industry leading CAT product training
    ~ Overtime
    ~ Access to a host of retail discounts and online perks


    Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.

    Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.

    U ndertake repair and service work on a variety of Caterpiller engines and generators.

    Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
    Knowledge in the use of field-based diagnosis tools and equipment essential.
    Stripping and rebuilding of diesel engines / generators

    Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.

    LDV driving licence.

    Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.

    Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.


    If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today

    As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

    We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

    Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
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