- Joining us in our Commercial & Institutional team in October 2024, you'll be provided all the technical training you'll need to be successful in your role
- You'll be part of our growing community of apprentices, benefitting from a supportive and collaborative working environment
- You'll be joining our apprenticeship programme, where we'll support you to complete an externally accredited programme, Financial Services Customer Advisor L2, which will take you up to 21 months and will set you up with excellent career prospects
- We thrive through diversity and value the variety of backgrounds, perspectives and opinions in the room - and if you value this too, there's a place for you with us
- The role banking plays within the financial services industry
- How the financial services legal and regulatory framework operates and how this applies to your role
- Understanding and fulfilling your customers' needs
- Developing strong relationships with your colleagues to help deliver results
- Analysing and solving problems within regulatory guidelines and your own company's policies
- Completing your learning plan on time, which may include passing exams, submitting workbooks and providing evidence of your development
- Working closely with your apprenticeship learning provider and developing positive relationships with a wide range of colleagues
- Developing your knowledge and capabilities to undertake the job
- The ability to maintain a strong customer focus
- An innovative and creative mindset
- Good problem solving skills and a proactive and inquisitive mindset, with the ability to challenge and offer solutions
- An analytical, numerate, and logical skillset with the ability to adapt well to change
- Good planning and organisational skills with the ability to prioritise and manage your time effectively
-
Customer Service Apprentice
3 weeks ago
NatWest Manchester, United KingdomJoin us as an Apprentice · - Joining us in our Digital X team in October 2024, you'll be provided all the technical training you'll need to be successful in your role · - You'll be part of our growing community of apprentices, benefitting from a supportive and collaborative worki ...
-
Customer Service Apprentice
2 weeks ago
Onward Homes Greater Manchester, United KingdomCustomer Service Apprentice - S4B · **Full Time Salary** · - £19,838 · **Employment Type** · - Full time · **Hours Per Week** · - 35 · **Region** · - Greater Manchester · **Contract Type** · - Fixed Term Contract · **Contract Duration** · - 2 Years · **Job Type** · - Apprentice · ...
-
Customer Service Apprentice
3 weeks ago
NatWest Digital X Manchester, United KingdomCustomer Service & Operations, Customer · Customer Service Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
-
Customer Service Apprentice
3 weeks ago
NatWest Group Manchester, United KingdomCustomer Service & Operations, Customer · Customer Service Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
-
Customer Service Apprentice
3 weeks ago
NatWest Group Manchester, United KingdomCustomer Service & Operations, Customer · Customer Service Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
-
Customer Service Apprentice
3 weeks ago
NatWest Group Manchester, United KingdomCustomer Service & Operations, Customer · Customer Service Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
-
Service Desk Apprentice
3 weeks ago
ESTIO TRAINING Manchester, United KingdomManchester · - Posted 28 seconds ago · **Ultimate Performance** · **Level 3 Information Communication Technician**: · **Company: Ultimate Performance** · **Full Address: 8-10 Exchange Street, Manchester, M2 7HA** · **Weekly Hours Worked: 37.5 Hours Per Week** · **Salary: £15,000* ...
-
IT Service Desk Apprentice
1 week ago
QA Apprenticeships Manchester, United Kingdom**Employer description**: · The Company specialise in audio branding providing a technically sophisticated and high · - quality product. The service desk aims to grow as a world class provider of support, providing innovative and sophisticated service, aligned with industry best ...
-
Customer Service Apprentice
2 weeks ago
Manchester Youth Zone Manchester, United KingdomContract: 35 hours per week (to include evenings and weekends) · Wage: £7-£8 per hour (increasing to RLW successful completion of apprenticeship · Dependant on experience - the successful applicant will be signed up for Customer Service Level 2 apprenticeship, or a Business Admin ...
-
Customer Service Apprentice
2 weeks ago
Lifetime Training Manchester, United KingdomYou will provide a customer facing service for the organisation by responding to telephone and written customer enquiries, maintain up to date knowledge about our projects, follow administrative processes and share information in order for us to respond to enquiries effectively. ...
-
Building Services Apprentice
4 hours ago
Bridge of Hope Manchester, United Kingdom**Your Impact**: · At Jacobs we're all about challenging today to reinvent tomorrow Start your career with a company that inspires you to deliver your best work so you can grow and succeed · The biggest questions spark our curious minds. At Jacobs, we solve the most important pro ...
-
Service Planning Apprentice
1 week ago
TransPennine Express Limited Manchester, United Kingdom**Service Planning Apprentice** · ***About us** · Committed to taking the North further, we help people travel from a to b, whether for work or leisure, visiting attractions or reuniting friends or family. We want to make sure our positive impact extends beyond the station doors, ...
-
Customer Service Apprentice
1 week ago
TransPennine Express Limited Manchester, United Kingdom**Customer Service Apprentice** · ***About us?** · Committed to taking the North further, we help people travel from a to b, whether for work or leisure, visiting attractions or reuniting friends or family. We want to make sure our positive impact extends beyond the station doors ...
-
Building Services Apprentice
3 days ago
Jacobs Engineering Group Inc. Manchester, United Kingdom**Your Impact**: · **At Jacobs **we're** all about **c**hallenging **t**oday **to** **reinvent** **t**omorrow** **Start your career with a company that inspires you to deliver your best work so you can grow and succeed · **The biggest questions spark our curious minds**. **At Jac ...
-
HR Services Apprentice
4 days ago
Lonza Manchester, United KingdomUnited Kingdom, Manchester**HR Services Apprentice x2** · **Duration - 2 years.** · **Hybrid Working Model: 2 days in the office, 3 days Working from home.** · Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no ...
-
IT Service Desk Apprentice
2 days ago
QA Apprenticeships Manchester, United Kingdom**Employer description**: · Eventura is an award-winning Business Systems and Managed IT services provider, with offices throughout the UK and Europe. Since founding in 2003, we have helped hundreds of businesses achieve their ambitions by providing them with solutions for succes ...
-
Customer Service Apprentice
1 week ago
Aldermore Bank PLC Manchester, United KingdomWe are recruiting for a** Customer Service Apprentice - Savings Team.** · This role is really important to us. Working in a small team of 8 handling inbound and outbound calls to customers, the Customer Service Associates support the SME Savings Teams by enabling the smooth day t ...
-
Building Services Technical Apprentice
3 weeks ago
BDP UK Manchester, United Kingdom**Vacancy type** · - Current vacancies**Profession** · - Building Services Engineering**Location** · - Manchester**Description** · **Building Services Technical Apprentice - Level 6** · **Location: Manchester, 11 Ducie Street, M1 2JB** · **About our Apprenticeship** · As a Buildi ...
-
Apprentice Customer Service Assistant
1 week ago
Travis Perkins plc group Manchester, United KingdomLooking for a new start, maybe a new sector, are you experienced in Operations and stock management? If so, we would love to hear from you. We have an exciting opportunity for an · ** Internal Operations apprentice **to join our · **Branch in Manchester West on Guiness Circle, Tr ...
-
Apprentice Customer Service Practitioner
3 weeks ago
North Lancashire Training Group Manchester, United KingdomJob Details: · - Dealing with customer enquiries and introducing our range of products and services. · - Upselling our range of products to customers. · - Working with the marketing team to help create new advertising campaigns in order to generate new business · - Arranging appo ...
Customer Service Apprentice - Manchester, United Kingdom - NatWest Group
Description
Join us as an Apprentice
What you'll learn
Taking on an apprentice role could be a fantastic starting point or change for your career. You'll receive support every step of the way, with guidance, training and mentoring to help you reach your full potential. Your line manager will set you up with goals and an individual learning plan, to help you complete professional qualifications or technical trainings
Your learning journey will include:
What you'll do
Once established in the programme, we'll look to you to support other new apprentices, using your experience to guide and support them.
You'll also be:
The skills you'll need
We're looking for people with a passion for learning and high levels of determination, motivation, and drive to succeed. You'll have strong communication, stakeholder management and interpersonal skills with the ability to build, maintain and enhance relationships at all levels.
You'll also need:
What else you need to know
An Apprenticeship is a development programme. At NatWest we offer apprenticeship programmes for candidates who have little or no qualifications or experience in the subject of study.
If you have substantial experience or qualifications in the apprenticeship subject, you may be overqualified and not meet the programme criteria. Please make sure you have checked the FAQs before applying to ensure you meet the requirements.
Eligibility
It would be ideal if you can provide evidence of your grade A-C or Level 4, Maths and English GCSE or equivalent results, but this is not necessary to start with us as an apprentice. If you didn't manage to achieve the desired grades or cannot provide evidence of your qualifications, then we'll help you to attain them during your apprenticeship.
80 UCAS points (A levels or BTECs in England and Highers or equivalent in Scotland)
How we'll reward you
You'll join on a competitive salary of between 23,940 and in addition you'll receive money to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits from NatWest Group Benefits, our fully flexible reward programme.
You'll have a generous holiday entitlement of 28 days plus 8 bank holidays - you may be required to work bank holidays.
Visit our reward and benefits page for more information on the benefit packages we offer.
For more information read our Apprentice FAQs
