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Wakefield

    Learning and Development Specialist - Wakefield, West Yorkshire, United Kingdom - TAIT Towers

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    Description

    The Learning & Development Specialist is responsible for the development, implementation, and coordination of employee training programs that will focus largely on automation technicians.

    They assess training needs, to determine appropriate interventions, as well as evaluate training effectiveness to achieve desired business outcomes. They develop processes and job aids to support the administration of training and training programs. They also coordinate and track employee participation in external training activities.
    High School/GED and relevant experience in Learning & Development (L&D), OR relevant professional experience in entertainment technology
    Bachelor's Degree is preferred.
    Strong organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced and agile environment.
    Excellent project management skills and the ability to manage multiple initiatives simultaneously.
    Familiarity with software tools such as Slack, Sharepoint, LMS, eLearning content management (eg Rise 360, EdAPp), microlearning platforms (eg OttoLearn, Axonify, LearnDash), video training (eg Loom, Camtasia, Adobe Captivate), feedback and survey tools (SurveyMonkey, Qualtrics, Google Forms)
    Proficiency with MS Office Suite.
    Ability to travel up to 20%

    This role benefits from a hybrid work model, with some days dedicated to in-office collaboration and others focused on independent work.

    Work environment involves some exposure to hazards or physical risks which require following basic safety precautions
    Conduct needs assessments to determine new hire training requirements.
    Collaborate with leadership to aid in the development, implementation, and coordination of function/department-specific new hire onboarding training.
    Coordinate development and facilitation of function-specific new hire training, alongside department subject matter experts.


    Ongoing Training/Upskilling:
    Conduct needs assessments to determine ongoing training/upskilling requirements.
    Collaborate with leadership to aid in the development, implementation, and coordination of function/department-specific ongoing training/upskilling.
    Coordinate development and facilitation of function-specific training, alongside department subject matter experts.
    Determine appropriate role/function-specific external training and manage registration and tracking processes.
    Develop and manage appropriate processes for training program administration.
    Manage and update necessary training information via internal communication tools (Slack, Sharepoint, Guru, etc.)

    Identify opportunities for improvement of departmental training processes, tools, and/or administration; Effectively utilize the TAIT global LMS (learning management system) to house and manage training activity and learner progress.

    Leverage reporting to make additional training recommendations, if/when needed, to further achievement of business objectives.

    In partnership with departmental and People Team leadership, establish key performance indicators (KPIs) to measure the effectiveness and impact of learning programs.

    Work with subject matter experts to ensure content accuracy and relevance.
    Provide training to managers and departmental stakeholders on the use of a learning management system

    Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.

    Whether it's creating awe-inspiring spectaculars, complex touring stages, theatre engineering solutions, brand activations or cruise ship installations, TAIT delivers world-class solutions for live experiences.

    With its proprietary entertainment automation platform, custom-made products, and creative engineering, TAIT's cutting-edge offerings continue to advance industry standards and exceed client expectations.

    As a global network of over 900 employees in 14 office locations, TAIT has worked on projects in over 30 countries, all 7 continents and even outer space.

    TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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