- Customer focussed – a passion for helping internal and external customers meet their goals, becoming the 'go to' for all parties, clearly communicating next steps.
- Business acumen - demonstrate an understanding of customers' commercial offerings, industry, business, motivational drivers and needs.
- Technical understanding – an understanding of the HGV industry, its products and services.
- Problem solving - understanding problems and identifying solutions, specif-ically how Scania can contribute to the optimisation of customers' profitability.
- Stakeholder management – managing expectations with honesty and integrity. Planning, negotiating and delivering in line with the premium service Scania offers our customers and colleagues.
- Team player – an appreciation and drive for team achievement, often being the lynchpin, bringing parties together. Meet the Manager Damian has worked within the Scania network for over 10 years, gaining valuable knowledge, insight, relationships, and trust. Having recently been promoted, Damian can provide the successful candidate with great insight into the role and will be a brilliant mentor. Quote from Damian"The flexibility to manage your own day, the freedom and trust Scania provide their people to make decisions and the family feel the company gives you, are the main reasons why I find Scania such a brilliant place to work. This is a great opportunity for someone to really get to know our network. I am looking for someone who genuinely cares about our customers, wants to grow within our business and is keen to make a positive difference". Working for Scania is not just about the job. It's about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries. At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone. Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do
-
Support Manager
4 days ago
NFP People Limited Milton Keynes, United Kingdom**Support Manager - Homeless Shelter** · We are looking for a Support Manager who will have direct responsibility for a support team of employed and volunteer staff that is making a huge difference in homeless people's lives. · **Position**: Support Manager · **Location**: Milton ...
-
Subject Support Manager
1 week ago
AQA Milton Keynes, United Kingdom Full timeSubject Support Manager - English · Permanent · Manchester: £39,000 - £45,000 · Milton Keynes: £40,000 - £47,000 · Hybrid with extensive travel · Are you currently, or have you, recently taught the GCSE and /or A Level syllabus in either English Language and Literature? · Availa ...
-
Subject Support Manager
1 week ago
AQA Milton Keynes, United Kingdom Full timeSubject Support Manager - Creative Arts · Permanent · Milton Keynes: £40,000 - £47,000 · Hybrid with extensive travel · Are you currently, or have you recently, taught the GCSE and /or A Level syllabus in either Art and Design, Dance, Drama, Music and Media Studies? · Available ...
-
Workplace & Operations Support Manager
1 day ago
Atlas Workplace Services Milton Keynes, United Kingdom Full timeAtlas Workplace Services are looking for a Workplace & Operations Support Manager to join our Team in Milton Keynes.As the Workplace & Operations Support Manager you will lead, manage and develop the Atlas Helpdesk and scheduling function, seeking continuous improvement through t ...
-
Regional Sales Support Manager
1 week ago
Flow Recruitment Milton Keynes, United KingdomOur client is the UK's largest and most progressive leisure centre operator. A unique opportunity has arisen and due to the continued expansion of the business they are looking to recruit a Regional Sales Support Manager to join their team. · **MAIN GOAL**: · To promote the compa ...
-
Mitchell Maguire Milton Keynes, United Kingdom Full timeTechnical Specification Support Manager Ventilation Products · Job Title: Technical Specification Support Manager MVHR & Ventilation Products · Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge ...
-
Goldman Sachs Milton Keynes, United KingdomYOUR IMPACT · We're looking for **people that have a passion for customer service and digital banking **to join our growing customer support team. Are you an **experienced customer service professional or have a desire to build a career in customer services?** · Our Customer Supp ...
-
IT Support Manager
3 days ago
Service Express Bedford, United KingdomA fantastic opportunity has arisen here at Service Express We are seeking**an IT Infrastructure Support Manager**in the Bedford area to join our forward thinking employee focused organisation. · IT Support Manager job is pivotal role in delivery of services to Service Express Cus ...
-
Management Support
2 days ago
Lakeside Healthcare Group Corby, United Kingdom**JOB SUMMARY**: Supporting the overarching Lakeside Healthcare (LH) strategy, this multi-faceted role works closely with and under the direction of the Deputy Operations Director and senior management team supporting the delivery of a compliant and effective business function an ...
-
Support Manager
1 week ago
Domus Recruitment Ltd Thame, United KingdomI am looking for a strong, resilient and work motivated individual to manage a number of team leaders and a large team of Positive Behaviour Support workers to help change the lives of the people our client support. This role requires a well dedicated and highlyreliable Individua ...
-
Management Support
1 day ago
Lakeside Healthcare Group St. Neots, United Kingdom**Job Summary**: Working closely with the wider Management support team, this role will serve as the main point of contact for all clinical rotas. I will provide administrative support to the senior management team and will be responsible for the provision of effective rota coord ...
-
IT Support Manager
4 days ago
Franchise Brands plc Milton Keynes, United KingdomJob Description · IT Support Manager · Franchise Brands · Location – Milton Keynes · Full time permanent · Salary £45-60K DOE + benefits · Office Based · We are looking for an experienced IT Support Manager for our business, Franchise Brands. · Franchise Brands is an internation ...
-
IT Support Manager
1 week ago
Franchise Brands plc Milton Keynes, United KingdomIT Support Manager · Franchise Brands · Location – Milton Keynes · Full time permanent · Salary £45-60K DOE + benefits · Office Based · We are looking for an experienced IT Support Manager for our business, Franchise Brands. · Franchise Brands is an international, multi-brand fr ...
-
Supply Support Manager
3 days ago
Anglian Water Clapham, United Kingdom**Salary dependant on skills & experience?+ company car** · **Permanent?** · **Location: You will be working within the Anglian Water region covering areas around Bedford & Milton Keynes** · **Love Every Drop** · Reporting to the Water Supply Manager, you'll act primarily as mana ...
-
IT Support Manager
1 week ago
Franchise Brands plc Milton Keynes, Buckinghamshire, United KingdomIT Support Manager Franchise Brands · Location – Milton Keynes · Full time permanent · Salary £45-60K DOE + benefits · Office Based · We are looking for an experienced IT Support Manager for our business, Franchise Brands. · Franchise Brands is an international, multi-brand ...
-
IT Support Manager
5 days ago
Franchise Brands plc Milton Keynes, Buckinghamshire, United KingdomIT Support ManagerFranchise BrandsLocation – Milton KeynesFull time permanent Salary £45-60K DOE + benefitsOffice BasedWe are looking for an experienced IT Support Manager for our business, Franchise Brands.Franchise Brands is an international, multi-brand franchisor focused on b ...
-
Supported Living Manager
1 week ago
Domus Recruitment Ltd Northampton, United KingdomI am looking for a hardworking and work motivated individual to change the lives of the people our client support. This role requires a well dedicated and highly reliable Individual to provide strong management for a cluster of supported living services thathelp adults with vario ...
-
Leadership Support Manager
1 week ago
Dacorum Borough Council Hemel Hempstead, United Kingdom Full timeLeadership Support Manager · Hemel Hempstead, Hertfordshire · £45,305 - £47,709 (inclusive of London Fringe Weighting) · Ref: C0015 · An exciting opportunity has arisen for a Leadership Support Manager to provide executive PA support to the Chief Executive of the Council and to ...
-
Functional Support Manager
3 days ago
Ocado Group Hatfield, United Kingdom**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or be ...
-
Pcn Management Support
1 week ago
Lakeside Healthcare Group Corby, United KingdomOrganise meetings including agendas, minute taking and distribution, ensuring agreed actions are completed in a timely and co-ordinated manner. Help manage PCN services ensuring they meet the contractual requirements and agreed performance metrics. Communicate information and iss ...
National Support Manager - Willen, United Kingdom - Scania (Great Britain) Limited
Description
SGB National Support ManagerSalary:
From £55,000, plus excellent benefits packageLocation: Milton Keynes – Hybrid working Scania have a fantastic opportunity for a passionate and solutions orientated individual to play a key role in our Customer Support Department, as our new National Support Manager.
You will be someone who delights in delivering an exceptional service, and is experienced in managing customer accounts, building relationships, managing expectations, and liaising with internal and external stakeholders at all levels.
Reporting to the Customer Support Manager, the main responsibility of the National Support Manager (NSM) is to provide an interface between Scania at Milton Keynes, the Dealer Network, and a nominated portfolio of National Fleet customers.
You will use your understanding of business issues, processes, and outcomes to enhance business performance. A willingness to travel is essential as you will be visiting customers and Scania colleagues at their branch locations. Key Responsibilities
