Account Manager - Coventry, United Kingdom - Utility People
Description
Ref:
JB-14124
Role:
Account Manager (energy / utiltities)
Location:
Coventry (possible home working)
Salary:
£28k - £30k + Commission + Excellent benefits
Summary:
Key responsibilities:
- Develop and manage a diverse portfolio of commercial energy customers to include but not limited to:
- Pricing/tendering to meet defined deadlines
- Complex query management
- Maintaining an understanding of key customer needs and requirements
- Identifying opportunities to cross sell group products and services
- Ensure the correct products and services are delivered to customers in a timely manner
- Meet customer retention and sales targets
- Maintain accurate records and audit trails of customer activity
- Prepare regular reports of progress and forecasts using key account sales information
- Assist with the generation of new sales to support growth objectives
- Coordinate presales and postsales follow up activity
Skills and experience required:
- Proven experience as a
key account manager within the energy industry: - Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills
- Excellent organisational skills
- Skilled in problem solving and negotiation
- Flexible and positive attitude
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