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Training Supervisor - Portsmouth, Hampshire, United Kingdom - Workshop Recruitment
Description
We are seeking a conscientious, enthusiastic, and experienced Supervisor with experience in roofing and groundwork, and a can-do attitude and can-do approach.
Applicants must have a technical background in all aspects of building and maintenance (with a roofing and groundworkers bias) with the ability to provide and present accurate estimates for various differing small works projects, the supervisor should have previous experience in a similar role.
The Supervisor must maintain a professional appearance, and attitude and be always polite and courteous. It is a further requirement that all contract employees must pass a Disclosure and Barring Service (DBS) check.Main Duties:
Keep the Call Centre and the Client up to date with the overall delivery of works and progress
Liaising with the building users and ensuring they are kept within the communication loop, to fully understand the process, schedule of works and what the next enabling steps are.
Report to the office and resource controller keeping them fully up to speed with the status of the programme of works under your control.
Support the operatives in their learning and development, ensuring they have the right technical and organisational skills to do their job.
Support for the Contract Manager when needed in the scoping, pricing, and delivery of jobs.Manage work on site and update regularly to make sure work is completed in a timely, professional, and efficient manner.
Carry out quality checks on completed works when required and document the findings, making sure that any issues are passed to the Call Centre to allow prompt rectification.
Support the Resource Controller in delivering the service i.e. with technical support with resourcing etc.Carry out normal day to day work as part of the daily tasks issued, carrying out site inspections, Health & Safety observations, quality checks and guidance for operatives and our sub-contractor partners
Resolving complex issues, whilst seeking guidance, advice from your senior colleagues and delivering these outcomes professionally and a courteous manner
Be a part of the call-out rota, out of hours, emergency team to be a point of escalation.
Carry out induction of new staff members as necessary ensuring that the operative has a detailed understanding of Mountjoy, our client's requirements and continual monitoring of the new inductee giving feedback as and when required.
Knowledge required:3+ years' experience working in a Property Maintenance and small works environment completing reactive, maintenance, and pricing and delivering small project works (Essential)
Technical background in reactive maintenance, small works with the ability to problem-solve
Able to recruit and induct staff ensuring they have a professional introduction to the company and contract.
Be the technical expert for associated works, providing efficient and effective solutions where required.
Able to support and coach a team in the achievement of the standards and quality we are striving for.
Able to operate in a changing and evolving environment and enjoy the challenge.Proficient in MS Office, particularly excel, to an intermediate level and be able to understand how Mountjoy's FES system interacts with other systems.
Able to record information in the field, identify trends and recurrent issues and put a measure in place to understand the extent of the trend or issue.
Be a team player by understanding what it is to be part of a team sharing experiences and learning.
Qualifications required:
Trade qualifications (Essential)
SMSTS or SSSTS Health and Safety (Essential)
PASMA & Scaffold Inspectors trained (must be willing to complete the training if not qualified)
IOSH Working Safety
Construction Skills Certificate Scheme accreditation or equivalent
Asbestos awareness and unlicensed removal (must be willing to complete the training if not qualified)
First Aid Trained – 3 day (must be willing to complete the training if not qualified)
Hold a full Driving Licence
Experience
Experience in Roofing (Essential)
Experience in Groundworks (Essential)
Experience of completing quotations and estimates (Essential)
Technical building knowledge of working methods, practices, procedures, processes, regulations and legislation
Experience of working in a Property Maintenance & Small Works environment (Essential)
Managing/delivering maintenance, repairs and small project works
IT knowledge and competency with various systems & programmes. Being able to deliver works via a pre-planned schedule and to update and communicate that schedule on a regular basis
Being able to communicate at all levels
Benefits
23 days holiday
Cycle to work scheme
Childcare scheme
Company vehicle / fuel card
