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    Salesforce Business Analyst - United Kingdom - DG International

    DG International
    DG International United Kingdom

    2 weeks ago

    Default job background
    Description

    We are looking for a Salesforce Business Analyst to join a reputable and growing business in Billericay, Essex.

    The company is going through an exciting period of growth due to a large amount of transformation projects and therefore we are looking to expand out the Business Change Team.

    This will be a broad role where you will get involved with both Administration & Analytics, and be actively involved across the entire development life cycle. Your role will involve working with BC team and stakeholders across the business to gather the requirements, document, design and assist with the build of solutions in our Salesforce eco-system.

    Salesforce and Business Change Project Manager Location: Working Hours:

    09:00am - 17:30pm Monday – Friday

    Job type: Permanent

    About DG International:

    DG international was established in 2009 to provide high levels of customer service to a range of clients importing into the UK from Asia via sea and air. The company has grown rapidly since then and now offers a range of logistics services across diverse industry sectors.

    DG's growth has been underpinned by a commitment to a set of shared values that creates a high-performance culture. We have employed self-motivated people who are empowered to make decisions to accelerate our growth.

    DG's competitive pricing, customer service obsession and global network of highly respected and experienced partners allow us to consistently deliver cost-effective, efficient solutions that exceed expectations and add value to any supply chain.

    DG is poised for significant growth, with a strategy to grow to double in size over next three years. The leadership team is experienced, dynamic and client-centric, and the focus for growth is around new technology offerings that compliment current services and additional market share from emerging markets.

    Responsibilities

    • Identify, gather, analyse and document business requirements and translate these into technical specifications or user stories using effective methods
    • Effectively communicate specifications to all stakeholders including management, business users and developers
    • Strong emphasis on delivery and having the ability to run projects with tangible milestones and delivering against them
    • Emphasis on testing and user impact and recognising its importance at the start of the project
    • Updating User Stories in Jira
    • Documenting / updating business process
    • Data mapping activities
    • Writing and executing test plans
    • Working with the PM to ensure all projects are on track for completion, highlighting risks and potential roadblocks
    • Work closely with the administrators and support where needed

    Requirements

    • At least 3 years experience in a business analyst role
    • Extensive knowledge on Agile methodologies
    • Ideally 2+ years experience with Salesforce Lightning
    • A good understanding of Salesforce configuration
    • Salesforce Administrator Certification desired but not essential

    Personal attributes

    • Excellent interpersonal and communication skills - both verbal and written
    • Able to multi-task; work to tight deadlines and able to cope under pressure
    • Attention to detail and high level of accuracy
    • Strong problem-solving ability/logical thinker
    • Must be organised and able to prioritise duties and responsibilities.
    • A passion for change and a sense of real achievement based on delivery

    What you'll get in Return

    In return, you can expect to be given considerable responsibility for implementation and work closely with a small leadership team where your efforts and success will be noticed.

    We offer a competitive remuneration package, including free gym membership, private medical care and an employer pension contribution of 5% (based on the employee contributing 5%). We also offer free snacks (Chocolate, Fruit, Crisps, Protein Bars, Protein Shakes, Soft drinks etc) Pay day treats (free lunch or breakfast on us), Company social events via our social committee, Employee of the month awards (a £500 bonus if you win) plus many more

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

    Apply for thisrole

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