- Create, maintain and present demand and resource plans to key leadership stakeholders to facilitate business decision making and identify key risks and opportunities.
- Collaborate with senior management across CT&O and the wider business, technical stakeholders in Customer Value, Strategy, Risk, Marketing, Finance, Commercial, and GBI.
- Chair resource forums with key stakeholders, providing good quality and thought-provoking material that ensures we have the right people in the right place at the right time.
- Own and manage end to end action plans ensuring key milestones are achieved.
- Understanding the financial services products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape.
- Knowledge of relevant Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word.
- Experience using data to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business.
- Experience of working in a fast-paced environment with tight deadlines whilst delivering with quality and accuracy.
- Ability to logically analyse and interpret data.
- Strong oral and written communication and presentation skills, with the ability to convey complex messages and ideas to both technical and non-technical audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business.
- Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape.
- The ability to deputise for the Senior Performance Insight Manager.
- Working experience of Workforce management tools and analytical tools to develop future forecasts.
- Advanced Excel skills.
- Generous holidays days annual leave (including bank holidays and prorated if part-time) plus the option to buy more
- Up to five extra paid well-being days per year
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
- Market-leading pension
- Free private medical cover, income protection and life assurance
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
- Ability to work anywhere in the UK (where the role allows)
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Planning Analyst
2 weeks ago
Owen Daniels Consultancy Aston, United Kingdom**Planning Analyst** · **Initial 3-month contract** · **Competitive PAYE & Umbrella Rates** · **Precision Manufacturing Business** · **Birmingham** · **Office based with requirement to work with Shop Floor Personnel and systems** · **My client are a precision manufacturing busine ...
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Workforce Planning Technology Analyst
2 weeks ago
Experis Birmingham, United Kingdom Full timeJob Title: Workforce Planning Technology Analyst · Duration: 3-6 months · Location: Birmingham preferably but open to other locations around the UK · My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: · * Work collaborati ...
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Senior Resource Planning Analyst
2 weeks ago
National Express Birmingham, United Kingdom**Join us on the Journey...** We have an exciting opportunity for a **Senior Resource Planning Analyst**based in**Birmingham**, who will proactively monitor customer demand and Advisor adherence to schedule and make any appropriate adjustments ensuring Contact Centre service leve ...
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Financial Planning Analyst
1 week ago
Gleeson Recruitment Group Solihull, United KingdomGleeson Recruitment Group are currently partnering with a market leading business in Solihull in search of a Group Financial Planning Analyst. This is a new position that offers great progression opportunities as well as fantastic exposure to unique andexciting projects to the We ...
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Planning Analyst
1 week ago
Margetts Fund Management Ltd Birmingham, United KingdomWe are looking for an experienced fund analyst to join the fund management team. The right individual is expected to have prior experience working in the investment/finance field and have a good working knowledge of the UK open ended fund market, Morningstar Direct, and Microsoft ...
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Financial Planning Analyst
2 weeks ago
Atherton Stone Birmingham, United KingdomOur client is a 400 employee Financial Services organisation with office in the Midlands. They have a Finance team of 30 and 3 offices in the UK. · They are looking for an FP&A Analyst who will report to Director level and support financial planning and reporting across the group ...
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Operational Material Planning Analyst
2 weeks ago
Venn Group Coventry, United Kingdom** · Operational Material Planning Analyst · **Duration**: · - 6 months · **Location: · - **Coventry · **Hours: · - **Monday - Friday, 9am - 5pm, flexibility if needed, 37.5 hours. · **Rate: · - **£16-£20 per hour Umbrella · **Hybrid: · **three days on-site per week · **IR35: · - ...
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resource (workforce) planning analyst
5 days ago
Ambitions Travel Recruitment Birmingham, United KingdomRESOURCE/WORKFORCE PLANNING ANALYST (CONTACT CENTRE STAFFING) · To be considered for an interview, please make sure your application is full in line with the job specs as found below. · REMOTE UK · £38,000 - £40,000 PLUS HOLIDAY DISCOUNTS, MEDICAL · Our Customer: · We're thrilled ...
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Workforce Planning Technology Analyst
1 week ago
Experis - ManpowerGroup Birmingham, United KingdomJob Title: Workforce Planning Technology Analyst · Duration: 3-6 months · Location: Birmingham preferably but open to other locations around the UK · My client is looking for a Workforce Planning Technology Analyst to join their team. You will be required to: · * Work collabo ...
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resource (workforce) planning analyst
6 days ago
Ambitions Travel Recruitment Birmingham, United Kingdom £38,000 - £40,000RESOURCE/WORKFORCE PLANNING ANALYST (CONTACT CENTRE STAFFING) · REMOTE UK · £38,000 - £40,000 PLUS HOLIDAY DISCOUNTS, MEDICAL · Our Customer: · We're thrilled to be chosen to recruit this Resource Planning Analyst role EXCLUSIVELY, for this amazing travel industry business who ...
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Financial Planning Analyst Lead
1 week ago
OneAdvanced Birmingham, United KingdomRole Introduction · Part of the Group Finance Team, this role reports directly to the head of FP&A and has responsibility for supporting both the business and other finance teams. This entails the delivery of timely & accurate month end reporting, business intelligence and insig ...
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Operational Material Planning Analyst 38597
2 weeks ago
Jonathan Lee Recruitment Warwick, United Kingdom**Operational Material Planning Analyst ** · **Pay Rate: up to £22.45/hr LTD - inside IR35 (PAYE option available)** · **Division: Purchasing** · **Contract Position based at: Gaydon** · **Position Description**: · Operational Material Planning Analyst · **Essential Skills, Knowl ...
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FP&A Planning Analyst
6 days ago
Britvic Solihull, West Midlands, United KingdomPress Tab to Move to Skip to Content Link · The Reporting Centre of Excellence (RCoE) is a Financial Planning & Analytics (FP&A) centre of excellence who manages forecasting, budgeting, analytics, and planning transformation for the Britvic Group. This role will be a project-bas ...
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HSBC Birmingham, United Kingdom Permanent - temps pleinSome careers open more doors than others. · If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opport ...
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Planning Analyst
2 weeks ago
Caresoft Global Limited Coventry, United Kingdom28ph PAYE · Employment Type: Contract (12 months) · Hours: Standard 40 Hours Per Week · Our client's Trading Division is a unique Team within the business that has a core function to buy, move and sell products around the world in support of our client's Global manufacturing ac ...
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CRM Analyst
3 weeks ago
Harnham - Data & Analytics Recruitment Birmingham, United Kingdom**CRM ANALYST** · **£35, ,000** · **MANCHESTER/REMOTE** · Be a key player in the development of CRM strategy and the personalisation of customer experience in this analytics role · **THE COMPANY** · A leading retailer within animal care with huge growth plans and a passion for pe ...
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Graduate Scheme
2 weeks ago
Agility Resourcing Limited Birmingham, United KingdomI'm currently working with several forward-thinking organisations that due to steady growth are looking to speak with academic graduates looking for a career in **Investment, Accounting, Analysis, Finance, or other related fields**. · **Upcoming roles are as follows**: · - Junior ...
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Graduate Scheme
2 weeks ago
Agility Resourcing Limited Birmingham, United KingdomI'm currently working with several forward-thinking organisations that due to steady growth are looking to speak with academic graduates looking for a career in **Investment, Accounting, Analysis, Finance, or other related fields**. · **Upcoming roles are as follows**: · - Junior ...
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Transport & Environmental Analyst
2 weeks ago
ALDWYCH CONSULTING LTD Birmingham, United KingdomTransport & Environmental Analyst · Birmingham, West Midlands · Salary circa £38,000 (DOE) · Do you have transport planning experience? Are you seeking a unique new challenge? · I am looking for a Transport and Environmental Analyst to join my client's head office in Birmingham ...
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1st Line Support
2 weeks ago
SF Group Birmingham, United KingdomApplication Support Analyst / 1st line support is sought by a leading innovation company based Solihull (remote working available). £30,000 starting salary (shift work) · Utilising the latest in big data and AI technology this company are using pioneering research to position the ...
Senior Planning Analyst - Birmingham, United Kingdom - Virgin Money
Description
Business Unit: Customer Experience, Operational Excellence
Salary range: £36,800 - £50,000 per annum per annum DOE + red-hot benefits
Location: Remote - work from anywhere within the UK with occasional travel required to a hub (Newcastle/Glasgow)
Don't settle for dull. Live a life more Virgin.
Our Team
An amazing opportunity for someone to join our growing Customer Transformation & Operations – Resource Planning team, primarily specialising in the production of accurate strategic forecasting of demand across the Operations function. Responsible for accurate forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are self-motivated, enthusiastic and ready to make a real difference to a successful and go-getting team then we are looking for you
You'll focus on a variety of Customer Service KPI's and support the Leadership team in achieving business objectives. You'll work with our key stakeholders to understand and demonstrate our resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You'll play a significant role in helping the business deliver against their Commercial plans, customer service, and cost ambitions.
What you'll be doing...
We need you to have...
We'd like you to have.....
ed Hot Rewards
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, 'Making You Happier About Money', underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
It's important to note that there may be occasions where it's not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Senior Planning Analyst professionals in Birmingham
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Sabeena Naseem
Senior
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Olaide Atoyebi
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Karamjot Singh
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prateek sehrawat
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Kamal Chandrakumara
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Anna Siejko
Senior Executive Officer/owner of small business