Jobs

    Key / National Account Manager (Permanent) - Central London, United Kingdom - HSB Engineering Insurance

    HSB Engineering Insurance
    HSB Engineering Insurance Central London, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Role:

    Key Account Manager Location:
    Greater London/South East

    Brand:
    Premier Guarantee / LABC Warranty
    Permanent

    Since 2007, LABC Warranty has worked in partnership the Local Authority Building Control (LABC) to provide structural warranties. Our unique partnership with LABC means that together we can provide building control and warranties throughout England and Wales.

    Customer growth and retention is extremely important to us, and as such, we are now seeking a Key Account Manager to join our sales team and support the delivery of service excellence to our customers.

    The role will report directly into the Regional Director, and you will support in maintaining client needs and work closely with to obtain new business and provide support from quote through to completion.

    The ideal candidate will be London based, and will primarily work remotely when not attending client meetings.

    Serve as the lead point of contact for all customer account management matters
    Develop strong relationships with customers, key business executives and stakeholders and preparation of sales reports.
    Accurate reporting of account status
    Liaise with cross-functional teams internally to ensure a consistent customer experience.

    Collaborate with LABC sales team to achieve KPIs while keeping our clients satisfied and engaged with our products and services long term.

    Proven work experience as an Account Manager, Key Account Manager or similar relevant role.
    Demonstrable ability to communicate, present and influence stakeholders at all levels including senior leadership.
    Proven ability to manage multiple projects at a time, while maintaining sharp attention to detail.
    Solid understanding and experience of CRM Software and MS Office.
    Annual bonus
    ~ Excellent pension scheme
    ~ Private Medical Insurance
    ~ Enhanced Maternity/Paternity leave (after 2 years service)
    ~25 days annual leave plus bank holidays - increasing to 30 days after 5 years of service


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