L&D Administrator - Liverpool, United Kingdom - Wirral University Teaching Hospital NHS Foundation Trust

Description

Should this vacancy be recruited as an apprenticeship, the following criteria will apply:

UK nationals or other persons with a right of abode have an eligible residency status if they have been ordinarily resident in the UK or the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least the previous 3 years on the first day of the apprenticeship.

Job overview

The last two years have been tough for everyone in the NHS, and we're looking for someone to help us as we navigate a challenging yet exciting time for our Trust. Our workforce are our greatest asset, and we're placing a strong emphasis on their wellbeing and development; putting this front and centre of all our current and future activities.

The successful postholder for this role will work as a key member of the Learning and Organisational Development (L&OD) Team to provide strong, reliable and flexible administrative support. Our ideal candidate will be experienced in the use of the national NHS electronic staff record system (ESR) and be familiar with dealing with a range of L&OD administration queries. You will be the first port of call for many of the queries coming into the team so will need to be welcoming and approachable with a strong customer focus, as well as being able resolve issues in a timely and efficient manner.

Main duties of the job

Dealing with L&OD queries by phone, e-mail and face to face

Creating and administering a range of training and development programme including mandatory training and coordination of Leadership Development programme. Dealing with customer (WUTH Staff) queries and working as part of a team to ensure key tasks of the function of delivered on time and in accordance with team protocols.

Providing ad-hoc support to the OD Team, Leadership and OD Lead and the Associate Director for Organisational Development, including minute taking and the recording of action notes.

Providing administrative support to engagement / learning sessions including co-ordinating bookings, creating and distributing online links, and providing and on-the-day support both at venues and on virtual meeting apps.

Maintenance of the team's training diary support to ensure trainer, venue, equipment availability.

Maintain a central database with all confirmed and planned L&OD training.

Providing administrative support for the evaluation of L&OD activity

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see job description and person specification document for full details of duties, qualifications and experience.

Person specification Qualifications, Specific Experience & Training

• Good working knowledge of Microsoft Office packages (Word, Powerpoint, Excel
• Advanced keyboard skills/ qualification (ECDL/RSA 3 or equivalent)
• Experience of working in a Learning and Development Environment

Knowledge and Skills

• Good standard of numeracy skills

Personal Attributes

• Self-confident
• Ability to improve operational effectiveness by using own initiative to meet departmental needs

Knowledge and Skills

• Experience of producing high quality documents
• Ability to form good working relationships with all disciplines internally and externally
• Excellent Customer Service Skills and proven ability to apply the Trust's Core Values
• Excellent planning and organisational skills and ability to meet deadlines

Personal Attributes

• To work flexibly when required
• Ability to maintain utmost confidentiality
• Ability to work under pressure whilst paying attention to detail
• Committed to own personal and professional development

You are required to apply for this role via and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application throughout the process.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application.

Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).

The Trust reserves the right to close any vacancies from further applications when we have received a minimum amount of applications from which to make a shortlist. To prevent this happening please complete and submit your application without delay.

Trust policy requires that the cost of submitting & processing a DBS application is met by the successful applicant/s. DBS costs are recovered via salary deduction following starting in post.

If the post you are applying for requires a DBS - Inline with Trust policy the cost of submitting and processing a DBS for successful applications would be met by the individual themselves. The amount would vary depending on the level required: Standard Disclosure £18+£6.50 or Enhanced Disclosure £38+£6.50 (please be aware the additional sum is an administration fee and may increase due to inflation). This will be deducted from your salary, in manageable monthly instalments for up to 3 months following commencement of employment.

The Trust would encourage all post holders who require a DBS for their role to registered with the DBS Update Service. You can find out more information and guidance on how to do this at

The Department of Health and Social Care has released a new publication to support overseas candidates looking to work in health and care in the UK.

The new guidance provides information on the recruitment process that candidates should expect when applying for work in the UK. Please follow the below link:

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Childrens Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attended the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

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