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Claims Handler
1 week ago
Page Personnel Leeds, United KingdomA new exciting Permanent Claims Handler Position in Leeds · - Working for a reputable business within the Insurance Sector · **About Our Client**: · Page Personnel have just registered a new exciting Permanent Claims Handler Position in Leeds to work for a reputable business with ...
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Claims Handler
1 week ago
Page Personnel - UK Leeds, United KingdomA new exciting Permanent Claims Handler Position in Leeds · - Working for a reputable business within the Insurance Sector · **About Our Client**: · Page Personnel have just registered a new exciting Permanent Claims Handler Position in Leeds to work for a reputable business with ...
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Claims Handler
3 days ago
A1 Approved ltd Leeds, United KingdomDue to our expansion and to help assist with further growth opportunities we are looking for 3 new positions in our busy LS11 7HL Leeds office: · 1. In Bound Call Handler - to answer customer enquiries and direct calls · 2. Claims Administrator - to assist with the administration ...
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Claims Handler
1 week ago
Avencia Leeds, United Kingdom**The Opportunity**: Do you have experience within Insurance Claims or the Legal sector?** · **We are looking for a Claims Handler to join our team in Leeds** · What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. Bec ...
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Claims Handler
1 week ago
Davies Group Leeds, United KingdomAt Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to: · - Reward platform - discounts f ...
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Claims Handler
1 week ago
BT6 Resourcing Leeds, United Kingdom**Job Title**:Claims Handler · **Area of Business**:Claims Solutions - Corporate Insurance and Risk (CIR) · **Salary Banding**:circa £21k DOE + benefits · **Location**:Leeds · **Role Type**:Permanent · **Job Introduction** · Due to the recent success of our clients team, we are l ...
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Claims Handler
1 week ago
Avencia Leeds, United Kingdom**Claims Handler**: · Leeds Permanent - Full Time · Share · **Whatsapp** · **LinkedIn** · **Facebook & Messenger** · **Messenger** · **The Opportunity**: · **Do you have experience within Insurance Claims or the Legal sector?** · **We are looking for a Claims Handler to join our ...
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Claims Handler
1 week ago
BT6 Resourcing Leeds, United Kingdom**Job Title**:Claims Handler · **Area of Business**:Claims Solutions - Corporate Insurance and Risk (CIR) · **Salary Banding**:circa £21k DOE + benefits · **Location**:Leeds · **Role Type**:Permanent · **Job Introduction** · Due to the recent success of our clients team, we are l ...
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Claims Handler
10 hours ago
Davies Group Leeds, United KingdomThe claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation. · **Key Accountabilities** · - To pro-actively manage a caseload of complex motor claims to conclusion · - To continuously ...
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Claims Handler
1 week ago
Davies Group Leeds, United KingdomThe claims handler will be responsible for managing a caseload of motor claim. The handler will manage the claim from inception to settlement pre litigation. · **Key Accountabilities** · - To pro-actively manage a caseload of complex motor claims to conclusion · - To continuously ...
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Claims Handler
4 days ago
DAC Beachcroft Leeds, United KingdomJob Introduction · Due to the recent success of the team we are looking to recruit to a Claims Handler into our Retail & Consumer team on a permanent basis. · At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a rang ...
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Claims Handler
1 week ago
TSR Legal Leeds, United KingdomClaims Handler - Retail and Consumer - Leeds · Competitive salary · Permanent position · Growth and development · **Main responsibilities**: · Maintain and develop technical knowledge · Act as a point of contact for clients, demonstrating a good level of knowledge · Maintain an a ...
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Claims Handler
3 days ago
A1 Approved ltd Leeds, United KingdomA1 ApprovedLimited is a fast-growing company and due to our commitment never to compromise our standards we are now looking to expand our small team handling and processing car warranty repairs. We are looking to recruit a full-time person in our Leeds office based off Dewsbury R ...
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Claims Handler
10 hours ago
DAC Beachcroft Leeds, United KingdomJob Introduction · Due to the recent success of the team we are looking to recruit to a Claims Handler into our Retail & Consumer team on a permanent basis. · At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a rang ...
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Claims Handler
1 week ago
Solera Leeds, United Kingdom**What You'll Do** · - Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. · - Work with the wider business giving insight to newly develop ...
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Claims Handler
1 week ago
Radius Payment Solutions Horsforth, United Kingdom**Heard of us?** · We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable **mobility**, **connectivity** and **technology** solutions. We support our customers with a range of products and ser ...
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Claims Handler
1 week ago
Radius Payment Solutions Horsforth, United Kingdom**Heard of us?** · We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to mee ...
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Liability Claims Handler
1 week ago
Sedgwick Resource Solutions Leeds, United Kingdom**Title**: Liability Claims Handler · **Salary**: Competitive · - Dependent upon experience · **Location**: Remote - with options to attend an office if based locally · **Term**: Permanent, Full-Time · **What is next in your career?** · **Are you an experienced liability claims h ...
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Motor Claims Handler
3 days ago
MB Group Leeds, United KingdomA fantastic opportunity to become a Motor Claims Handler for one of the UK's Independent Commercial Insurance Brokers. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their employees. · The Motor Cla ...
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Senior Claims Handler
2 days ago
Focus Search and Selection Leeds, United KingdomHighly respected, global Insurance & Investment company, seek an ambitious and motivated Senior Claims Handler. · The claims department aims to be the market leader in the provision of an efficient, cost effective, creative and professional service to their brokers and clients. P ...
Claims Handler - Leeds, United Kingdom - Solera, Inc.
Description
What You'll Do
Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution.
Work with the wider business giving insight to newly development trends of cases as well as poor/late methods of updating records from our data providers.
Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets.
Communicate clearly and effectively both internally and externally.Accurately record all customer contact and outcomes within designated software.
Monitor the status of claims and claim types to highlight risk management and loss control issues.
Negotiate settlement fees with the customer according to agreed parameters.
Proactively manage both the GDPR and MIAFTR inboxes acting as support for both
Investigate and correct vehicle asset information supporting the data query teams detailing any areas of improvement and following them through to resolution.
At all times adhere to the working processes and procedures for the department and of SoleraContribute to and maintain knowledge base articles and documents.
Take responsibility for all duties relating to compliance procedures, especially data security.
What You'll Bring
At least 2-4 years' experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre.
Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and NICE CXOne).
Inquisitive and confident problem solver.
Attention to detail including application of product terms and conditions.
Automotive or insurance experience is valued.
Very strong verbal and written communications with an assertive and professional style.
A desire to go the extra mile for customers and take personal responsibility for resolving issues.
High learning agility and ability to apply knowledge learned.