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    Regulatory Affairs and Quality Manager - Birmingham, United Kingdom - Social Care 2 Recruit

    Social Care 2 Recruit
    Social Care 2 Recruit Birmingham, United Kingdom

    2 weeks ago

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    Description
    Quality Compliance Manager
    Learning Disabilities
    £We are currently recruiting a Head Quality and Compliance for a Learning Disabilties provider within Birmingham

    As Head of Quality and Regulatory Compliance, you will be responsible for establishing and maintaining a culture of excellence across all operational services in their area ensuring that they are managed to a consistently high standard and that the people we support are safe and enabled to fulfil their potential and lead full lives.

    This included ensuring the environments in which the our customers live are at the highest quality.
    Maintain overall responsibility for the induction of quality staff at all levels in the region.

    • Help to embed a coaching culture, mentor new managers, and support existing managers with their professional development.
    • Have a regular presence in all services ensuring staff and the people we support are familiar with the Head of Quality and Regulatory Compliance role and support provided.
    • Monitor absence levels in the region and ensure effective management in line with policies.
    • Monitor training compliance and ensure appropriate action is taken to keep staff training up to date.
    • Ensure any complaints are fully investigated and documented by the home manager. Undertake investigations directly if they involve the management of the service. Take the lead and over seen any local authority & CQC actions plans and support the register managers to ensure all action target dates are met within the required timescales. complete a quality audit for each service every month. Once completed submit the quality audit and any required actions to the service manager and chief operating officer
    • Ensure that regulatory standards are maintained and effective monitoring processes are in place to ensure quality. NVQ 5 (minimum) in Leadership and Management or equivalent

    Previously registered manager to ensure a sound knowledge of regulations and compliance to meet at least a 'Good' standard.

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