Area Manager - United Kingdom - Thcp

Description

Ref 18871 Location Bristol, Cornwall, Devon, Gloucestershire, Somerset, Wiltshire Closing date 30/04/2024 Description

The Hearing Care Partnership is delighted to be adding to our Area Manager team in the Somerset, Cornwall, Devon, Gloucestershire, Dorset and Wiltshire. This is an amazing opportunity for someone to join a successful and growing business in what is a very exciting time for us in this amazing Industry.

If you are a talented people leader with excellent commercial acumen and want to join a growing business who put their people first then please get in touch.

The Role

Using your experience this role consists of 2 areas of focus. Develop strong relationships with THCP partners and assist audiologists to meet or exceed annually agreed budgets for each practice.

Partner Practice focus Areas

• Deliver exceptional service and support to our business partners and their teams to create optimal conditions for success
• Bring hearing care to life in each new partner practice within a defined 6 week launch plan
• Ensure a co-ordinated, impactful and positive go-live and launch experience for each new partner practice, facilitating the involvement of the audiologist
• Promote momentum and rapid hearing care uptake in the first 3-6 months from launch for each new practice through team engagement and the delivery of an exceptional standard of hearing care and audiologist engagement and marketing plan
• Manage and monitor our defined 12 month marketing and business development plan for each new practice to ensure growth, sales to target and success in the first 12 months
• Conduct a 360 o review biannually in each partner practice to agree strategies for continuous improvement
• Monitor the implementation of the business and marketing plan for each practice in order to ensure roi
• Identify new possible partners

Audiologist Focus Areas

• Support audiologists to become a respected, valued and integrated team member of each partner practice
• Facilitate the delivery of exceptional audiological services within each partner practice, which exceed patient and partner expectation, and deliver sales to budget
• Assist audiologists to engage effectively with optical teams to ensure a proactive and positive team approach to the delivery of hearing care services and 2 FHA's per clinic day per practice
• Support audiologists in ongoing practice management and the delivery of sales to budget through the 11 Steps to Success Programme
• Implement strategies for development and improvement of audiological services, defined by the Group Head of Audiology or Professional Services manager
• Support audiologists to optimise The Golden Thread of FHA's; CR% and ATV£
• Promote community engagement and awareness by delivering at least 3 community events per practice per year for each practice in collaboration with the audiologist
• Build a strong sense of team membership and motivation for success in your team of audiologists

At Leightons and The Hearing Care Partnership we prioritise great patient care and everything that you need to create it. We offer you more time with your patients, the autonomy to manage your diary and the support and training required for you to continue to develop and grow. We have a fantastic team of Audiologists with a variety of experiences who support and learn from each other.

As an independent, family run business, we are not restricted to particular hearing aid manufacturers, meaning that you can select the hearing aids most appropriate for your patients. We provide our team with a full range of equipment, enabling them to adapt each consultation to the patient in front of them. This includes: Video Otoscopy, Tympanometry, Speech Testing, REMs, Microsuction and Irrigation equipment.

The Hearing Care Partnership is delighted to be adding to our Area Manager team in the Midlands. This is an amazing opportunity for someone to join a successful and growing business in what is a very exciting time for us in this amazing Industry.

If you are a talented people leader with excellent commercial acumen and want to join a growing business who put their people first then please get in touch.

The Role

Using your experience this role consists of 2 areas of focus. Develop strong relationships with THCP partners and assist audiologists to meet or exceed annually agreed budgets for each practice.

Partner Practice focus Areas

• Deliver exceptional service and support to our business partners and their teams to create optimal conditions for success
• Bring hearing care to life in each new partner practice within a defined 6 week launch plan
• Ensure a co-ordinated, impactful and positive go-live and launch experience for each new partner practice, facilitating the involvement of the audiologist
• Promote momentum and rapid hearing care uptake in the first 3-6 months from launch for each new practice through team engagement and the delivery of an exceptional standard of hearing care and audiologist engagement and marketing plan
• Manage and monitor our defined 12 month marketing and business development plan for each new practice to ensure growth, sales to target and success in the first 12 months
• Conduct a 360 o review biannually in each partner practice to agree strategies for continuous improvement
• Monitor the implementation of the business and marketing plan for each practice in order to ensure roi
• Identify new possible partners

Audiologist Focus Areas

• Support audiologists to become a respected, valued and integrated team member of each partner practice
• Facilitate the delivery of exceptional audiological services within each partner practice, which exceed patient and partner expectation, and deliver sales to budget
• Assist audiologists to engage effectively with optical teams to ensure a proactive and positive team approach to the delivery of hearing care services and 2 FHA's per clinic day per practice
• Support audiologists in ongoing practice management and the delivery of sales to budget through the 11 Steps to Success Programme
• Implement strategies for development and improvement of audiological services, defined by the Group Head of Audiology or Professional Services manager
• Support audiologists to optimise The Golden Thread of FHA's; CR% and ATV£
• Promote community engagement and awareness by delivering at least 3 community events per practice per year for each practice in collaboration with the audiologist
• Build a strong sense of team membership and motivation for success in your team of audiologists

At Leightons and The Hearing Care Partnership we prioritise great patient care and everything that you need to create it. We offer you more time with your patients, the autonomy to manage your diary and the support and training required for you to continue to develop and grow. We have a fantastic team of Audiologists with a variety of experiences who support and learn from each other.

As an independent, family run business, we are not restricted to particular hearing aid manufacturers, meaning that you can select the hearing aids most appropriate for your patients. We provide our team with a full range of equipment, enabling them to adapt each consultation to the patient in front of them. This includes: Video Otoscopy, Tympanometry, Speech Testing, REMs, Microsuction and Irrigation equipment.