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    Customer Administrator - Leatherhead, United Kingdom - Optima Recruitment

    Optima Recruitment
    Optima Recruitment Leatherhead, United Kingdom

    1 day ago

    Default job background
    Permanent, Full time Customer Service / Support
    Description

    This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team.

    There will be the possibility to progress into other areas as the company expands over the next few years.

    • Based in Leatherhead
    * £25,000, dependant on experience and qualifications

    • Growing Company
    • Opportunities for career progression

    Job Description:

    • Meeting and greeting customers in the Front Office
    • Answering customer quote e-mail enquiries for repair work
    • Answering general enquiries by phone
    • Booking in products into the company ticketing system
    • Processing work to the carbon and restoration teams
    • Preparing products for return shipping
    • Moving products to different departments and shipping boxes

    Person Specifications:

    • Excellent spoken and written English communication skills is essential
    • Experience of office or light industrial work
    • Love of cycling and or knowledge of the bike trade ideal but not essential
    • Ability to be articulate and unflustered in front of customers
    • Sound numeracy and literacy skills
    • Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email)
    • Punctuality and attention to detail
    • Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required

    Additional Information:

    • Based in Leatherhead
    * £25,000, dependant on experience and qualifications
    * 20 days holiday plus bank holidays

    • Monday – Friday, 08:30 – 17:00
    • Pension scheme


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