Jobs
>
Bournemouth

    Residence Advisor - Bournemouth, United Kingdom - EF Education First

    EF Education First
    EF Education First Bournemouth, United Kingdom

    1 week ago

    Default job background
    Temporary Full time
    Description

    Residence Advisor (Summer)

    Bournemouth

    Full Time/Fixed Term

    Embark on a thrilling summer with EF Education First, a trailblazer in international education, as we invite you to join our dynamic student Residence Team. This summer role isn't just a job; it's a gateway to a vibrant community, an opportunity to bridge cultures, and a chance to transform lives, including your own.

    EF's mission is opening the world through education.

    A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.

    When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.

    Your Role

    EF Bournemouth has an exciting opportunity for a responsible and energetic individual to support the Residence Team during the summer season. Your mission: ensure international students have a memorable and safe living environment throughout the summer. This role is a 4-12 week position running throughout June, July and August 2024, on a fixed term contract and with permanent opportunities available afterwards.

    Responsibilities

  • Meeting and greeting new students on arrival and informing them of rules
  • Assisting with checking in & taking students to rooms
  • Maintain safe and comfortable environment by taking appropriate action in the event of student misconduct, addressing concerns with relevant school staff
  • Undertake provided basic first aid training and be ready to give appropriate assistance where required or contact medical/emergency services where necessary
  • Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks using provided tool/form
  • Carry out nightly curfew checks for under 18s on rotation
  • Assisting students with problems and queries
  • Manage and report welfare issues relating to students in residence
  • Take responsibility for fire safety and familiarise self with evacuation procedures
  • Ensuring that residence rules are being adhered to and report all issues to residence manager
  • Participate in emergency phone duty as per rota
  • Promote and run activities for residence students
  • Reminding departing students of leaving date & procedures

    • Requirements

  • Given the on call nature of the position, a flexible, hands-on approach to nature & hours of work undertaken isessential
  • Highly motivated, energetic, positive
  • Customer service orientated, friendly & approachable manner
  • Able to remain calm under pressure & to diffuse potentially difficult situations
  • Sensitive to needs of international students living away from home
  • Excellent communicator with students, colleagues, and external clients
  • Attention to detail, organised & thorough
  • Clear DBS check and two references
  • Right to work in the UK

    • Why you will love EF Bournemouth

  • Continuous professional development for all staff
  • Work in a truly international environment
  • Regular social events
  • Ambition is nurtured and fast-tracked career enhancement opportunities are provided
  • Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
  • Global career opportunities
  • External trainings on safeguarding and mental health first aid
  • Subsidised catering outlets
  • This is a residential role, so accommodation provided
  • Campus based in minutes away from the beach
  • Award winning campus with warm and friendly team

    • Testimonies

    ''Able to meet and work with a large number of interesting people from different cultures''

    ''I worked with some amazing people at EF and made friends for life''

    "I really appreciated being given the responsibility of looking after students while they were in a different country far from home."

    ''You are encouraged to take on as many challenges as possible, which helps you progress as a professional.''

    ''Excellence in customer service - lovely staff and good training.''

    EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.

  • Student Roost

    Customer Service Advisor

    2 weeks ago

    Student Roost Bournemouth, United Kingdom

    **Customer Service Advisor** · **37.5 hours per week** · Home Parks central location, only 5 minutes walk from bus and train links and a short stroll into the town centre and beach make this a popular accommodation choice for 450 university students. With recently refurbished soc ...

  • Student Roost

    Customer Service Advisor

    6 days ago

    Student Roost Bournemouth, United Kingdom

    **Customer Service Advisor** · **37.5 hours per week - working 5 days out of 7** · Home Parks central location, only 5 minutes walk from bus and train links and a short stroll into the town centre and beach make this a popular accommodation choice for 450 university students. Wit ...

  • Colten Care

    Customer Advisor

    2 weeks ago

    Colten Care Bournemouth, United Kingdom

    It's more than a possibility · **Customer Advisor** · **Based at Canford Chase, Branksome Park in Poole and Avon Cliff in Bournemouth.** · **Salary £30,900 per annum** · **40 hours p/w, Monday to Friday, including occasional weekends** · We're looking for an empathetic and driven ...

  • Appcastenterprise

    Customer Advisor

    1 day ago

    Appcastenterprise Bournemouth, United Kingdom

    **It's more than a possibility** · **Customer Advisor** · **Based at Canford Chase, Branksome Park in Poole and Avon Cliff in Bournemouth.** · **Salary £30,900 per annum** · **40 hours p/w, Monday to Friday, including occasional weekends** · We're looking for an empathetic and dr ...

  • Student Roost

    Customer Service Advisor

    1 week ago

    Student Roost Bournemouth, United Kingdom

    **Customer Service Advisor - Out of Hours** · **18.75 hours per week** · Home Parks central location, only 5 minutes walk from bus and train links and a short stroll into the town centre and beach make this a popular accommodation choice for 450 university students. With recently ...

  • Kaplan International

    Customer Services Advisor

    5 days ago

    Kaplan International Bournemouth, United Kingdom

    **Customer Services Advisor** · **Reference number**: JR236478 · **Location**:Kaplan Living Bournemouth · **Working pattern**: Full-Time, 5 days per week will include working at weekends · **Contract Type**:Permanent · **Number of roles**:1 · **Salary**: £23,400 Per annum · We ar ...

  • Kaplan International

    Customer Services Advisor

    6 days ago

    Kaplan International Bournemouth, United Kingdom Part time

    **Customer Services Advisor** · **Reference number**: JR238481 · **Location**:Kaplan Living Bournemouth · **Working pattern**: Part-Time · **Contract Type**:Permanent · **Number of roles**:1 · **Salary**: £12 Per hour · We are looking for a **Customer Services Advisor** to join o ...

  • Campus Living Villages

    Customer Service Advisor Out of Hours

    1 week ago

    Campus Living Villages Bournemouth, United Kingdom

    **Job Title: Customer Service Advisor (Variable)** · **Location: Cranborne House, St Pauls Pl, Bournemouth, BH8 8HF** · **Salary: £23,478** · **Hours of Work: Average 42 hrs per week, working between 8am and 8pm and/or 8pm and 8am, on a 4 on · - 4 off basis** · **Why you should j ...

  • Campus Living Villages

    Out of Hours Customer Service Advisor

    6 days ago

    Campus Living Villages Bournemouth, United Kingdom

    **Job Title: Out of Hours Customer Service Advisor** · **Location: Lyme Regis House, Holdenhurst Road, Bournemouth, Bh8 8FT** · **Salary: £23,478** · **Hours of Work: Average 42 hrs per week, working between 8pm and 8am, on a 4 on · - 4 off basis** · **Why you should join?** · As ...

  • Campus Living Villages

    Customer Service Advisor

    1 week ago

    Campus Living Villages Bournemouth, United Kingdom

    **Job Title: Customer Service Advisor** · **Location: Lyme Regis House, Holdenhurst Road, Bournemouth, Bh8 8FT** · **Salary: £22,757.28** · **Hours of Work: Average 42 hrs per week, working between 8am and 8pm, on a 4 on · - 4 off basis** · **Why you should join?** · As a leading ...

  • Campus Living Villages

    Out of Hours Customer Service Advisor

    2 weeks ago

    Campus Living Villages Bournemouth, United Kingdom

    **Job Title: Out of Hours Customer Service Advisor** · **Location: Cranborne House, St Pauls Place, Bournemouth, BH8 8HF** · **Salary: £25,662** · **Hours of Work: Average 42 hrs per week, working between 8pm and 8am, on a 4 on · - 4 off basis** · **Why you should join?** · As a ...

  • Sovereign Housing

    Debt Advisor

    2 days ago

    Sovereign Housing Christchurch, United Kingdom

    **Are you an experienced Debt Advisor looking for a new opportunity?** · As part of the ongoing commitment to supporting our customers through the Cost of Living Crisis, SNG invests in a Customer Support Fund to provide additional services. This allows us to deliver grants for cu ...

  • Eden Brown Synergy

    Advanced Practitioner-chad/mash-dorset

    5 days ago

    Eden Brown Synergy Dorset, United Kingdom

    Social Worker required to work within the Children's Advice and Duty (ChAD) Service as a Consultant Social Worker based in Wareham. 37 hours a week, 3 month+ contracts. Competitive rates of £36.53 ph in a small well managed team with high staff retention. Flexible hybrid working ...

  • Sovereign Housing Association

    Legal Advisor

    1 week ago

    Sovereign Housing Association Christchurch, United Kingdom

    As a leading Housing Association, driven by our social purpose, Sovereign is committed to developing great homes and communities, with our residents at the heart of everything we do. · We have an exciting opportunity for a **Legal Advisor** to join our In-House Legal Team, based ...

  • Sovereign Housing Association

    Legal Advisor

    1 week ago

    Sovereign Housing Association Christchurch, United Kingdom

    As a leading Housing Association, driven by our social purpose, Sovereign is committed to developing great homes and communities, with our residents at the heart of everything we do. · We have an exciting opportunity for a **Legal Advisor** to join our In-House Legal Team, based ...

  • Dorset Councils

    Care Leaver Housing Officer

    8 hours ago

    Dorset Councils Dorset, United Kingdom

    Organisation · - Dorset Council · - Location · - Dorset, United Kingdom · - Reference · b · - Occupational group · - Housing · - Salary details · - £27,852 - £32,020 · - Job term · - Full Time · - Appointment type · - Fixed Term · - Contact · - Ashleigh Johnston · - Contact telep ...

  • Student Roost

    Night Owl

    2 weeks ago

    Student Roost Poole, United Kingdom

    **Customer Service Advisor - Out of Hours** · **18.75 hours per week** · From amazing sea views to having both train and bus links within a couple of minutes walk and a supermarket next door, there's plenty to make Corfe House a great place to work. 300 university students have c ...

  • McCarthy Stone

    Administrator

    5 days ago

    McCarthy Stone Poole, United Kingdom

    McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role at our **Horizons **development **Poole, Dorset **to help to enrich the lives of our homeowners. We are ideally looking for someone that has experience of rota planning. ...

  • Student Roost

    Night Owl

    1 week ago

    Student Roost Poole, United Kingdom

    · Hours: 42 hours per week · **Salary**: £24,133.20 per annum · **The City**: Poole: the coast with the most, with a historic maritime, a bustling quayside, green open spaces and idyllic views across Europes largest natural harbour with eight islands and striking peninsula. From ...

  • McCarthy Stone

    Administrator

    6 days ago

    McCarthy Stone Poole, United Kingdom

    McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role at our **Horizons **development **Poole, Dorset **to help to enrich the lives of our homeowners. We are ideally looking for someone that has experience of rota planning. ...