Customer Service Coordinator Fixed Term - London, United Kingdom - City, University of London

City, University of London

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SCHOOL / SERVICE

Professional Services

DEPARTMENT

Property and Facilities

LOCATION

College Building

CONTRACT TYPE

Fixed-term

JOB CATEGORY

SALC / Clerical / Technical / Support

HOURS

Full-time

SALARY MIN

£24,285

SALARY MAX

£24,285

PUBLICATION DATE

15-Feb-2023

CLOSING DATE

28-Feb-2023

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research.

During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.

Background:

The Property and Facilities Department (PAF) is responsible for providing a safe and efficient working environment for all University staff and students.

PAF manages all building services and the strategic development of the estate contributing to the delivery of City University London's strategic and operational objectives.

This is a fixed term contract until 31st July 2023.

Responsibilities:

Your duties will include working on reception greeting customers, visitors and students and dealing with their queries. You will be responsible for maintaining and updating the visitor management systems. You will support University events and be hands on with the production of ID cards and event badges.

This role will require shift working: pm, pm or pm depending on the rota.

Person Specification:

You will have extensive hands on Receptionist experience, ideally within a Higher education or corporate environment; using you excellent communication and customer service skills to greet incoming visitors from across different parts of the University Campus.

You will have a flexible approach to work and be able to travel between different reception locations as required. You will be well organised and comfortable with independent working and managing multiple tasks to meet deadlines. Experience and competence in using Microsoft Office packages is also required.

Additional Information:

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date: 28th February 2023 at 11:59pm.
Interviews are scheduled for W/C 14th March 2023.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

The University of business, practice and the professions