Cash Management Associate - Ashton-Under-Lyne, United Kingdom - OT Group

OT Group
OT Group
Verified Company
Ashton-Under-Lyne, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

This is a fixed term contract for 3 months.


You'll support a wide range of administrative duties within the cash team, including liaising with customers for remits, working with the team leader to streamline processes to improve efficiency and reconciliation of approx.

8,000 customer accounts.

This is a varied role that would suit someone with solid experience in a similar function, excellent communication skills and attention to detail.


Key responsibilities & accountabilities

  • Allocation of Cash Receipts, cheque & credit card receipts to customer accounts daily as per SLA's
  • Review & investigation of unallocated cash.
  • Reconciliation of customer accounts
  • Management of all SLJ, Write offs & refunds
  • Contact customers for remits
  • Working with Cash Team Leader to streamline processes
  • Banking Reconciliation
  • Assist with bank audit requests
  • Other administrative duties to support the Credit Services Department
  • Any other adhoc duties as required by the business
  • Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.

Key competencies

Agility - Ability to demonstrate quick decision making. Responsive to customer needs and is focused on delivery. Willing and able to adapt and flex approach to changing business and customer needs.

  • Customer focused and able to flex approach to meet different stakeholder requirements
  • Delivers on commitments
  • Able to manage in ambiguity and manage multiple priorities
Identifies change opportunities and drives change through the company


Partnership - Collaborates across the company and fosters long term relationships internally and externally. Communicates effectively, managing all stakeholders. Promotes effective team working which supports knowledge sharing and a positive and respectful working environment.

  • Builds strong internal and external working relationships and networks
  • Pragmatic approach
  • Creates an environment where individuals can openly question, share information and give feedback.
Genuinely values others' input and expertise and is willing to learn from others


Innovation -Proactively seeks ways to improve products, services and processes. Demonstrates a creative approach to solving problems and generating innovative solutions, which may include simplification, automation and digitisation.

  • Understands the bigger picture
  • Questions and challenges others to get to the root of people and business issues
  • Curious, drives changes across the business through people and culture

Integrity - Takes accountability and owns issues. Finds solutions to challenges and is trusted to deliver consistent high quality outputs.

  • Maintains highest levels of integrity and confidentiality
  • Demonstrates empathy, tact and diplomacy when dealing with sensitive/ difficult situations
  • Takes accountability for delivering consistent high quality outputs
  • Openly challenges poor practices

Skills & Knowledge:


  • Previous experience in processing high volume cash allocations
  • Passion to work in Cash Management / Accounts Receivable / Credit Control
  • Attention to detail
  • Numerate and Literate
  • Organisational skills
  • Positive cando attitude
  • Outside of the box thinking
  • Competent in Microsoft Office suite (Excel intermediate level)
  • Prior knowledge of Microsoft D365 would be an added advantage

Department:
Finance
Job Type:Full Time
Job Location:Ashton-under-Lyne
Salary:Dependent on experience
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