- Provide technical and business support for users of Citi using reconciliation system. This includes providing quick resolutions to application issues, driving stability, efficiency, and effectiveness improvements to help the department and overall business succeed.
- Maintain Production environments with highest levels observability, resiliency, and recoverability.
- Partner with other regional teams for providing a stable Production Support coverage to Business.
- Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
- Implement and drive automations focused on productivity improvements and toil reduction.
- Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner.
- Relevant Production Support experience in any financial domain is essential.
- Experience in supporting reconciliation application (including vendor product SMARTSTREAM TLM) is preferable.
- Good Unix/Linux and Python skills
- Good Experience with Monitoring tools such as ITRS Geneos, AppDynamics
- Good Experience with Log Aggregation tools such as ELK, Splunk, Grafana(GEM) is preferred
- Experience working with Oracle Database, Hadoop, Apache Spark, Hive, Starburst
- Experience with Middleware solutions such as Tibco EMS, Kafka
- Good written and verbal communication skills
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
-
IT Senior Business Analyst
2 weeks ago
eFinancialCareers Belfast, United KingdomCiti, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financialproducts and services, in ...
-
IT Business Senior Analyst
3 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial ...
-
IT Senior Business Analyst
3 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financia ...
-
Compensation Senior Analyst
2 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial ...
-
Senior Legal Analyst
2 weeks ago
eFinancialCareers Belfast, United Kingdom**Description** · The **Sr (E-Discovery) Legal Analyst** will assist with the identification, preservation, collection, and analyze data as instructed. Providing operational support to CME Group's e Discovery team, including program administrative and customer support, mattermana ...
-
Senior Conflicts Analyst
2 weeks ago
AJ Fox Compliance Belfast, United KingdomWe have a fantastic opportunity for an experienced conflicts professional to join a leading global law firm and their world-renowned conflicts team in Belfast. · You must have at least 4 years of conflicts experience gained within a law firm to be considered for this job. You wil ...
-
Compensation Senior Analyst Hybrid
3 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial ...
-
Middle Office Senior Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Organization Overview**: · Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are ...
-
Compensation Senior Analyst
1 day ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial ...
-
Application Support Senior Analyst
2 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial ...
-
Senior Business Data Analyst
1 week ago
eFinancialCareers Belfast, United KingdomSenior Business Data Analyst - Tableau/PowerBI/SQL - Risk/Controls/Markets sought by leading investment bank based in Belfast. · **Inside IR35 - Hybrid working** · Key skills required: · - 5 years relevant industry controls experience in Markets in-business management, operationa ...
-
Senior Model Risk Quantitative Analyst
1 week ago
eFinancialCareers Belfast, United KingdomJoin us as a Senior Model Risk Quantitative Analyst · - If you have experience building and validating pricing models, this is a fantastic opportunity join our innovative, vibrant team in our Risk function · - You'll be providing oversight of the bank's pricing models through ana ...
-
IT Senior Business Analyst Avp Hybrid
2 weeks ago
eFinancialCareers Belfast, United KingdomCiti is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financialproducts and services, ...
-
Market Risk Senior Analyst Hybrid
3 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial ...
-
IT Business Senior Analyst Avp Hybrid
3 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi, a world leading global investment bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of fi ...
-
Cash Management Senior Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Organization Overview**: · Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are ...
-
Operational Risk Senior Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financia ...
-
Business Risk Senior Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi**: · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financia ...
-
Legal Onboarding Senior Analyst Hybrid
3 weeks ago
eFinancialCareers Belfast, United Kingdom**Overview of Citi** · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial ...
-
Markets Business Risk Senior Analyst
1 week ago
eFinancialCareers Belfast, United Kingdom**Citi Overview**: · Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financialpr ...
Applications Support Senior Analyst - Belfast, United Kingdom - Citi
Description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
Working as an Applications Support Senior Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that the our Operations and Risk & Control users can confidently service their clients.
The role sits within the Data Engineering Production Management team, which aims to be the best for our clients by creating a Service-Centric organization focused on digitizing SMBF's products/services, driving out manual work and delivering world-class Client experience and enabling growth via scalability.
You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners.
What you'll do
What we'll need from you
What we can offer you
The SMBF Production Management organization follows Best in Class Application Support procedures, technical solutions, Risk & Controls procedures. You will be exposed to advanced technologies used to build Reconciliation Platform. The role presents an excellent opportunity for the successful candidate to develop a broad range of technical and soft skills. You will gain significant experience of the advanced technologies used to run our business regionally and globally, giving you the vast exposure to new and existing methodologies and systems.
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time