- Ability to deal calmly and diplomatically with a range of personalities and situations
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- A methodical and organised approach to work
- Ability to work under pressure to meet tight deadlines in a busy environment
- Evidence of liaising with more than one discipline
- Experience of customer care
- Previous experience working in a clerical/administrative role
- Demonstrable working knowledge of Microsoft packages including Word
- Previous hospital or NHS experience working in a clerical/administrative role
- Knowledge of medical terminology
- Knowledge of Trust Policies, including Hospital to Treatment Patient Access Policy
- Knowledge and understanding of RTT National and local waiting time rules
- Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent qualification or relevant experience
- Evidence of personal development in previous role
- Ability to follow written guidance and standard operating procedures
- A methodical and organised approach to work
- Good time management skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Ability to prioritise and manage your own workload, and work without direct supervision
-
Clinic Receptionist
5 days ago
BJA Physiotherapy Limited Huddersfield, United KingdomBJA Physiotherapy is a very busy, modern premium healthcare clinic in Shelley, Huddersfield. We require a part-time receptionist to join our fun and friendly team to work 2-3 evenings per week. Normal hours 5-8pm. · Role and responsibilities as follows: · **Receptionist / Adminis ...
-
Clinic Receptionist
2 days ago
CARE Fertility Leeds, United KingdomAs a Clinic Receptionist (or Patient Services Executive as we'll call you), you're an ambassador for Care Fertility in all of your interactions, whether it's meeting and greeting patients as they arrive at the clinic, or answering the phone to respond to enquiries. · Delivering f ...
-
Outpatient Clinic Receptionist
1 week ago
Nottingham University Hospitals NHS Trust Sutton-In-Ashfield, United KingdomBand 2 · **Main area** · - Renal · - **Grade** · - Band 2 · - **Contract** · - Permanent · - **Hours** · - Part time - 20 hours per week (20 hours per week) · - **Job ref** · **Site** · - The Mike Cassidy unit · - **Town** · - Sutton in Ashfield · - **Salary** · - £22,383 pro rat ...
-
Outpatient Clinic Receptionist
1 week ago
Nottingham University Hospitals NHS Trust Sutton-In-Ashfield, United KingdomBand 2 · **Main area** · - Renal · - **Grade** · - Band 2 · - **Contract** · - Permanent · - **Hours** · - Part time - 20 hours per week (20 hours per week) · - **Job ref** · **Site** · - The Mike Cassidy unit · - **Town** · - Sutton in Ashfield · - **Salary** · - £22,383 pro rat ...
-
Clinical Receptionist and Salesadministrator
6 days ago
HB4D Limited Barnsley, United KingdomWe are looking for somebody with experience in either reception or administrative positions. · **Responsibilities**: · Your key responsibilities will include: · - Booking appointments for customers both over the phone and in person · - Welcoming customers to the clinic and assist ...
-
Stonegate Medical Clinic York York, United Kingdom**Position: Full-Time Patient Coordinator (Reception & Administration) Immediate Start** · Join the esteemed team at Stonegate Medical Clinic York, a top-rated Private Medical & GP clinic known for its excellence in providing a comprehensive array of doctor-led services. · Are yo ...
-
Stonegate Medical Clinic York York, United KingdomJob description · Stonegate Medical Clinic York is an "Outstanding" rated Private Medical & GP clinic offering a wide range of doctor led services. · Full Time, Patient Coordinator including Reception & Administration duties · An exciting opportunity has arisen at Stonegate Medic ...
-
Receptionist - Weekends
1 week ago
Vets Now Doncaster, United Kingdom**About the Job**: · Vet Receptionist - Weekends · £10.35ph plus benefits · Be part of the UK's leading provider of Emergency Pet Care · Vets Now are the UK's leading provider of emergency pet care, providing a trusted service to more than 1400 veterinary practices - from 58 dedi ...
-
Veterinary Receptionist
1 week ago
Vets Now Doncaster, United Kingdom**Veterinary Receptionist - Vets Now Doncaster** · **£11.35 per hour plus benefits** · **First point of contact for of clients during an emergency** · Our receptionists are the first point of contact when a client calls or arrives at a Vets Now Clinic. They greet clients, take ca ...
-
Dental Receptionist
32 minutes ago
Cantley Dental Centre Doncaster, United Kingdom**Cantley Dental Centre is looking for a Dental Receptionist to join our friendly well established team to work 5 days per week.** · This is an excellent opportunity to start a new career with a rapidly growing group, with opportunities to learn new skills and develop into a long ...
-
Dental Receptionist
3 days ago
Cantley Dental Centre Doncaster, United Kingdom**Cantley Dental Centre is looking for a Dental Receptionist to join our friendly well established team to work 5 days per week.** · This is an excellent opportunity to start a new career with a rapidly growing group, with opportunities to learn new skills and develop into a long ...
-
Dental Receptionist
1 day ago
Cantley Dental Centre Doncaster, United Kingdom**Cantley Dental Centre is looking for a Dental Receptionist to join our friendly well established team to work 5 days per week.** · This is an excellent opportunity to start a new career with a rapidly growing group, with opportunities to learn new skills and develop into a long ...
-
Receptionist / Admin Assistant (Band 2)
1 week ago
Rotherham Doncaster and South Humber NHS Foundation Trust Doncaster, United KingdomReceptionist / Administration Assistant Band 2 · **Service**: Aspire Drug and Alcohol Service · **Contract**: Permanent, 37.5 hours per week with an occasional late night · We are looking for an enthusiastic and motivated Receptionist / Administration Assistant to join our admini ...
-
The Pet Vet Doncaster, United KingdomWe're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets at The Pet Vet Doncaster; and in doing so, drive excellence in customer service and patient care. There's a real opp ...
-
Receptionist
2 days ago
NHS Professionals Doncaster, United Kingdom**Job Title**: Receptionist · **Trust**:Doncaster & Bassetlaw Teaching Hospitals NHS FT · **Location**: Doncaster Royal Infirmary - DN2 5LT · **Pay Rates**:£11.45 per hour · **Shift Patterns**:20hrs per week · **Is business administration repetitive or boring?** · It's neither, t ...
-
Gp Receptionist/administrator
2 days ago
Heathrow Medical Centre Harlington, United KingdomJob description · **Title: GP Receptionist/Administrator** · **Accountable to: Practice Manager and Practice Partners** · **Salary: 10.50/hour (depending upon experience)** · **1. Job Role/Purpose**: · - Be the "Front · - line" first point of contact with the public · - Ensure pa ...
-
Medical Receptionist
2 days ago
Mexborough Medical Practice Mexborough, United KingdomTo be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, proces ...
-
Receptionist / Admin Assistant
5 days ago
Rotherham Doncaster and South Humber NHS Foundation Trust Rotherham, United KingdomWe are looking for enthusiastic and motivated Receptionist / Administration Assistant to join our administrative teams supporting clinical services in the Rotherham Care Group, who want to participate and contribute to achieving excellent quality of care for our patients. In retu ...
-
Medical Receptionist
1 week ago
Hollygreen Practice Rotherham, United KingdomReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, professional and efficient manner. · Book appointments for patients with the appropriate healthcare professional. · Provide general assistance to the administration ...
-
Medical Receptionist
6 days ago
Hollygreen Practice Rotherham, United KingdomReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, professional and efficient manner. · Book appointments for patients with the appropriate healthcare professional. · Provide general assistance to the administration ...
Clinical Receptionist - Doncaster, United Kingdom - Doncaster & Bassetlaw Teaching Hospitals NHS FT
Description
Job summary
A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients.
The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported.
Working with a team of highly committed staff, to provide a first class and effective reception and booking service within Radiology.
Main duties of the job
Provide administrative/reception service support to facilitate the patient pathway
Work flexibly across services to provide a booking service, process clinic changes, call centre cover, processing of referrals and undertaking a range of general admin tasks
Build and maintain close working relationships across the clinical administrative teams, using Standard Operating Procedures (SOP's) to ensure functions of the role are carried out correctly and within given timescales.
Ensure accurate data recording using the Patient Administration System (PAS) and E-referral and other systems; and via the use of Patient Tracking Lists (PTLs) book outpatient/inpatient events in accordance with clinical instruction and national/local waiting time target dates.
About us
DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop , Belong and Thrive , Here .
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including: o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job descriptionJob responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person SpecificationInterpersonal Skills
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Organisational Skills
Essential
