- Fully remote - with occasional UK wide travel
- Permanent
- Up to £75,000
- Service Design: Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and commercial proposals and agreements and working with pre-sales and sales department and customers and vendors (where applicable) to develop proposal, RFP responses and create Statement of Works prior to business approval.
- Service Transition: Design and implementation of the service in accordance with the organisation's Service Transition processes, act as the focal point of contact and working with all impacted departments to ensure support readiness, reporting progress to key stakeholders, and ensuring all commercials, support and financial documentation is in place for the continued successful delivery of the service in accordance with the agreed processes, policies, and artifacts.
- Service Readiness: Development of service readiness plans, obtain sign off from Service Delivery Managers/practice leads & support teams prior to service commencement, and obtain Go/No Go approval from the customer.
- Continuous Service Improvement: Capture service improvements throughout the transition of services and ensure a templated plan is handed over to the service owner at the end of the transition, ensure lessons learned are documented throughout the transition and shared with the relevant internal teams for resolution and are recorded in the ITSM tool, support the continuous improvement of internal processes and service delivery.
- Minimum of 5 years' service transition experience, managing service transitions, plans, and multiple on-boarding technical teams
- Experience within a service delivery/operations capacity
- Ability to translate contracts to align with service requirements and processes
- Strong relationship management skills that aid successful knowledge transfer and service readiness
- ITIL4 Foundation Level
- Prior experience in working for a managed service provider is highly desired
-
Transition Manager
3 weeks ago
L&G Recruitment london, United KingdomExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
-
Transition Manager
1 week ago
British Council London, United KingdomWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. · We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in par ...
-
Transition Manager
1 day ago
FalconSmartIT London, United KingdomJob Title: Transition Manager · Location: London, UK · Type: Contract · Job Description: · Experience: · We need a Transition Manager (onsite – UK location) on immediate basis. · Client location is London (London Bridge). We are ok with the candidate to be in Birmingham location ...
-
Transition Manager
3 weeks ago
L&G Recruitment london, United KingdomJob DescriptionExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
-
Transition Manager
6 days ago
British Council London, United KingdomPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Location: London, UKM, GB Belfast, UKM, GB Cardiff, UKM, GB Edinburgh, UKM, GB Manchester, UKM, GB · We support peace and prosperity by building connections, understanding and trust ...
-
Transition Manager
3 weeks ago
Wipro london, United KingdomJob DescriptionThe Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organization to work ...
-
Service Transition Manager
3 weeks ago
Bell Integration - Driving Digital Transformation england, United KingdomOverview · The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery / service commencement or decommission to ensure all ser ...
-
Service Transition Manager
2 weeks ago
SCC United KingdomSCC Flex Contract: Service Transition Manager- £550 per day - via Umbrella - Remote · As a Service Transition Manager, you will: · Service Review: Analyse existing IT services and roadmaps. · Transition Planning: Develop and implement detailed transition plans. · Stakeholder Enga ...
-
Service Transition Manager
1 week ago
Computappoint United KingdomSERVICE TRANSITION MANAGER · Fully remote - with occasional UK wide travel · Permanent · Up to £75,000 · The Role: · This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the ch ...
-
Senior PMO Manager Transition and Transformation
4 weeks ago
Deltra Recruitment Limited London, United Kingdom**Senior PMO Manager** · **Up to £700 per day** · **Remote Working/ London (mínimal)** · **Outside IR35** · **4 months, potential view to extend · Needs to be able to start before 10th March** · **Context** · My client, a global IT consultancy is looking for a Senior PMO Manager ...
-
Service Transition Manager
1 week ago
SCC London, United KingdomSCC Flex Contract: Service Transition Manager- £550 per day - via Umbrella - RemoteAs a Service Transition Manager, you will:Service Review: Analyse existing IT services and roadmaps.Transition Planning: Develop and implement detailed transition plans.Stakeholder Engagement: Comm ...
-
Service Transition manager
2 weeks ago
AdRoc Group London, United KingdomJob Description · We are looking for a Service Transition manager for one of our public sector clients. · Rate: up to £600 per dayLength: 12 monthsLocation: Remote, occasional travel to LondonInside IR35 · As a Service Transition manageryou will have experience in:Demonstrable ex ...
-
Salesforce Transition Manager
3 weeks ago
Wipro london, United KingdomJob DescriptionAbout Wipro: · Wipro's dynamic approach to people, process, and technology has led them to be an industry leader for decades. Additionally, since 2006, Wipro has helped companies power their business with the cloud. We provide professional services that help enterp ...
-
Service Transition Manager
1 week ago
Advanced Resource Managers London, United KingdomService Transition Lead · 8 Months · Location: Birmingham or London. Expectation is two days on-site working per week · £587.12 per day (Inside IR35) · On the job details - · The objective of this role is to support a programme of works to move shadow IT (all digital, data, a ...
-
Service Transition Manager
3 weeks ago
Computappoint London, United KingdomSERVICE TRANSITION MANAGER · Fully remote - with occasional UK wide travelnPermanentnUp to £75,000 · The Role:nThis exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to wor ...
-
Onboarding and Transition Manager 12-month Ftc
3 weeks ago
eFinancialCareers London, United Kingdom**Main Duties and Responsibilities** · - Manage and co-ordinate the client On-Boarding, off-boarding and transitional activity of The Firm's pooled funds, Segregated mandates and CLOS · - Lead co-ordination of all stakeholders, internal & external through the clients on boarding ...
-
Service Transition Manager
1 week ago
ARM City of London, United Kingdom Contract, Full timeService Transition Lead · 8 Months · Location: Birmingham or London. Expectation is two days on-site working per week · £587.12 per day (Inside IR35) · On the job details - · The objective of this role is to support a programme of works to move shadow IT (all digital, data, and t ...
-
Senior Service Transition Manager
2 weeks ago
TEKsystems London, United Kingdom Full timeDescription: · The Senior Service Transition engineer has proficiency in a diverse set of technologies and tools necessary to design, lead implement and drive transformation to a modern, colleague orientated digital workplace. · You will work within a global team of Security and ...
-
Senior Service Transition Manager
2 weeks ago
TEKsystems London, United KingdomDescription: · The Senior Service Transition engineer has proficiency in a diverse set of technologies and tools necessary to design, lead implement and drive transformation to a modern, colleague orientated digital workplace. · You will work within a global team of Security an ...
-
Service Design and Transition Manager
4 days ago
Investigo England, United KingdomIT Service Design and Transition Manager · Investigo are partnering with a large and complex global business who have recently introduced a new IT Operating model to move from a heavily federated IT organisation, dispersed across multiple operating companies, to a more cohesive G ...
Service Transition Manager - London, United Kingdom - Computappoint
Description
The Role:
This exciting opportunity for an experienced Service Transition Manager to set the standard for service design, transition, and delivery will offer you the chance to work closely with others within the Service Excellence, Design, and Transition department from pre-sales through to delivery, go-live & decommission. Supporting the on-boarding of services as well as the on-going delivery of services will also be a crucial part of this role to ensure customer experience remains up to standard.
Responsibilities:
Required Experience:
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
