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    Assistant Manager - Poole, United Kingdom - Rockwater Enterprise

    Rockwater Enterprise
    Rockwater Enterprise Poole, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Are you ready to be part of something
    extraordinary? Look no further – Rockwater is a growing collection of
    hospitality venues and outlets across the beautiful South Coast. Our portfolio includes
    two, soon to be three remarkable beachfront venues, and an array of shacks
    catering to those with a taste for on-the-go indulgence. We are currently
    seeking a seasoned Assistant Manager to support the Shacks Manager taking the lead, overseeing the teams at two
    of our innovative to-go concepts 'Shacks by the Shore'. If you are a passionate
    leader who is obsessed with giving a great guest experience, we want to hear
    from you

    The role.

    As a Shacks Assistant Manager you will be
    responsible for looking after both Shacks on the Shore's within Rockwater
    Village, one on Branksome Beach and the other on Sandbanks Beach. You will lead
    two teams to deliver great standards of customer service, implementing
    brand standards, impressive cost control and high standards of food safety and
    cleanliness.

    · Assist in recruiting, training and
    motivating team members.

    · Ensure high levels of customer
    service by running organised shifts.

    · Service standards are implemented and
    adhered to by the team.

    · Ensure any complaints are dealt with
    in a prompt and professional manner.

    · Deal with team member performance
    issues and escalate where appropriate.

    · Adhere to opening and closing duties
    of the business.

    · Demonstrate commercial awareness of
    ordering, and stock control.

    · Accurate sales forecasting and rota
    writing.

    · Adhere to all aspects of Fire, Health
    & Safety, Food Hygiene, Licencing law, Challenge 21, Trading Standards,
    COSHH and any other company policies such as Stock and Cash.

    Joining us isn't just about a job; it's
    about becoming part of a dynamic team that's all about creating unforgettable
    memories. If you're excited about delivering outstanding experiences, then step
    inside and discover the Rockwater way. Bring your enthusiasm, share your
    skills, and be a part of transforming the ordinary into something truly
    special.

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