- Greet customers in a friendly and professional manner, both in person and over the phone.
- Provide detailed information about our storage units, pricing, and promotional offers.
- Listen attentively to customers' storage needs and recommend appropriate solutions.
- Conduct facility tours to showcase available storage units and amenities.
- Assist customers with the rental process, including completing paperwork and processing payments.
- Address customer inquiries, concerns, and complaints promptly and effectively.
- Maintain a clean and organized sales office and storage facility.
- Utilize CRM software to manage customer interactions, leads, and follow-ups.
- Collaborate with team members to achieve sales targets and improve overall customer experience.
- Stay updated on industry trends, competitor offerings, and company policies and procedures.
- Previous sales or customer service experience.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Proficiency in using computers and basic software applications.
- Flexibility to work weekends and occasional evenings.
- Knowledge of Bow, London, and surrounding areas is a plus.
- A positive attitude and a passion for helping customers.
- Competitive salary up to £27,500 per year.
- Performance-based bonuses and incentives.
- Opportunities for career advancement within the company.
- Comprehensive training and ongoing support.
- Employee discounts on storage units and packing supplies.
- Paid time off and holiday pay.
- Contributory pension scheme.
- Health insurance options.
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Sales Consultant - London, United Kingdom - Glencourt Associates
Description
Sales Consultant
Bow, London
Up to £27,500 plus exciting commission opportunities
Are you a passionate and hard-working salesperson looking for the next step? I am currently seeking a highly motivated Sales Consultant to join an exciting team and in one of the most exciting industries in the world.
As a Sales Consultant in the business you will be responsible for driving sales and providing excellent customer service to individuals. You will play a crucial role in promoting our services, assisting customers in selecting the appropriate sales options, and ensuring their satisfaction throughout the entire process.
Responsibilities: