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    IT Project Engineer - Swansea, United Kingdom - Searchability (UK) Ltd

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    Full time Engineering / Architecture
    Description

    Project Engineer

    This is a fantastic opportunity to join a well-established and growing MSP that offers outstanding career advancement opportunities, top-notch training, a competitive salary of up to £28,000, and a work-life balance like no other.

    • 4-Day working week (8-hour day)
    • Generous Benefits Package

    Job Responsibilities:

    • Ensure projects are delivered to clients with exceptional customer service and within agreed timelines.
    • Maintain effective communication with stakeholders at all levels while handling project ownership.
    • Support and install various software applications and packages.
    • Configure printers, scanners, network equipment, and servers.
    • Assist with onboarding and troubleshooting of existing and new 365 tenants.
    • Collaborate with suppliers and third-party IT companies to gather project information.
    • Update internal knowledge systems with project data.
    • Provide handover documents and support the Helpdesk team.
    • Analyze business requirements and translate them into technical solutions.

    Role Expectations

    Project Engineers act as the main point of contact for customers, demonstrating confidence, understanding, and problem-solving skills.

    Prioritize tasks based on customer needs and business requirements.

    Maintain up-to-date task records for seamless handover between team members.

    Exercise good judgment, prioritize effectively, and focus on security.

    Manage wellbeing at work with regular breaks and seek assistance when needed for work-life balance.

    Promote positive relationships and open communication in the team.

    Join us in this exciting opportunity to bring your skills and expertise to our dynamic team!


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