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    Remote - Claims Handler (Permanent) - United Kingdom - Front Row Recruitment

    Front Row Recruitment
    Front Row Recruitment United Kingdom

    Found in: Jooble UK O C2 - 3 days ago

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    Description
    Due to continues growth my client, a household name in the UK insurance industry, currently seeks a number of experienced Income Protection Claims Assessors to join their friendly team (remote or hybrid)


    Duties will include:
    Gathering a range of evidence in order that the claim can be assessed effectively.
    Managing the claim from receipt through to settlement.
    Handling all aspects of customer communication throughout the claims process.

    Liaising with internal and external sources in order to secure all necessary information in order to effectively assess claims.

    Use of technical expertise, knowledge and logical reasoning to accept or decline claims, ensuring that the customer is made aware at all times.

    Taking ownership of appeals and complaints and ensuring that they are handles in a fair, compliant and transparent fashion.

    Support less experienced colleagues with training and development.
    Handling complex and contentious claims involving fraud or potential litigation.
    Providing input into opportunities for process and procedural improvement.

    Applicants must possess a proven background in Income Protection (or medical) claims with the ability to assess from receipt through to settlement.

    You will possess good all round medical knowledge along with a thorough understanding of claims processes and philosophy. Excellent communication skills are a pre-requisite along with the ability to handle sensitive situations using empathy and understanding.

    This is a great opportunity to join a leading insurer offering flexible working, a generous remuneration, benefits and bonus package, great working environment and outstanding prospects for development.

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