Credit Controller - Hebburn, United Kingdom - Hitachi Construction Machinery (UK) Ltd

Hitachi Construction Machinery (UK) Ltd

Verified Company

Hebburn, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job details
Job reference
10526
Date posted
08/05/2024
Application closing date

Location
Head Office
Salary
£27,000 - £29,000
Package
Private Medical Insurance

Critical Illness Cover

- Annual Leave of 24 days + Bank Holidays + Service days

Employee Assistance Programme
Death in Service

- Pension Scheme
Contractual hours
40
Basis
Full time
Job category/type
Finance
Attachments

Credit Controller
Job description

Be the difference when you work with us...

Your chance to join the UK's number one excavator supplier

For over 50 years,
Hitachi Construction Machinery (UK) has been a leading provider of construction equipment and solutions, renowned for excellence and innovation.

With a global presence and commitment to sustainability, we deliver top-quality machinery that empowers our customers to succeed.

We are recruiting a Credit Controller at our Head Office in Hebburn who will play a crucial role in ensuring the financial stability of the company by managing the credit and collections process efficiently.

Benefits & Rewards:

24 days Annual Leave + Bank Holidays + option to purchase up to an additional 5 days
Company Pension Scheme
Critical Illness Cover
Private Medical Insurance
Employee Assistance Programme
Death in Service
Benefits Hub
Cycle to Work Scheme

Responsibilities:

Maintaining a log of cash collection expectations throughout the month.
Assess the creditworthiness of new and existing customers through credit checks.
Negotiate payment plans or settlements with customers in arrears while remaining professional.
Monitor payment arrangements and take appropriate action for noncompliance.
Raise payment requests for customer refunds.
Reconcile customer accounts and investigate discrepancies or billing disputes.
Coordinate with internal departments to resolve invoicing or payment discrepancies promptly.
Maintain accurate records of customer interactions and payment statuses.
Building and maintaining relationships with internal and external stakeholders.
Address customer inquiries and concerns regarding invoices, payments, and account balances.
Provide regular updates to customers on their account status and payment obligations.
Check & process customer credit limits, ensuring adherence to company policies.
Ensure general filing is maintained, electronically where possible.
Answer the overflow telephone in a timely manner, screen and direct calls.
Provide regular updates to customers on their account status and payment obligations.

Knowledge, Skills & Abilities:

Essential_
Demonstrable experience in a similar role, minimum of 2 years' experience in Credit Control.
Strong communications skills.
Good attention to detail.
Excellent telephone manner.
Strong organisational and planning skills in a fastpaced environment.
Preferred_
Accounts background.
Experience of working in the construction, manufacturing or similar industry.

Why Should You Apply?
By joining HCMUK as a Credit Controller, you'd be aligning yourself with a business that is at the forefront of the construction machinery industry

This opportunity presents an invaluable opportunity for personal and professional growth, as you would be part of a team that is shaping the future of construction technology and practices.

We offer competitive salaries to reflect market rates and provide an unbeatable benefits package to our staff which promotes a strong work-life balance, training and development opportunities alongside health and wellbeing initiatives.

If you're looking for a company that is passionate about their staff as well as customer satisfaction - look no further Your journey starts here

Pay:
£27,000.00-£29,000.00 per year

Schedule: