- Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the General Data Protection Regulation
- Manage a diverse variety of ER issues effectively mitigating any risks to the business, engaging ACAS code of practice and limiting employment tribunals
- Be the first point of contact to provide advice, guidance and support to managers regarding people management cases
- Work alongside the People and Culture team for escalation and complex people cases
- Ensure guidance is in line with the organisations policies, procedures and employment law and that you identify the risk prior to decisions being taken in order to minimise risk, reputational damage and financial exposure
- Support managers in the review of correspondence and reports relevant to employee relations issues and, on occasion take on the drafting of such documentation where expertise dictates that this is the most effective solution
- Experience in managing people
- Excellent communication skills (oral and written), Influencing and negotiation skills
- Able to make presentations, give advice and communicate effectively
- Knowledge of standard ACAS policies along with grievance and disciplinary resolution
- Basic TUPE knowledge and/or experience
- Microsoft Office, Excel and Power point
-
Community Engagement Officer
4 days ago
Angela Mortimer plc Coventry, United Kingdom**Community Engagement Officer (ID:13905)**: · Job Role · - Administration Jobs · - Contract Type · - Temp to perm · - Location · - Coventry & Warwickshire · - Salary · - £25,000 · - Date Added · - 18/04/2023 · - Date Expires · - 16/05/2023 · - Industry · - Charities · - We have ...
-
Business Engagement Officer
1 week ago
The Highlife Centre Coventry, United Kingdom**Purpose of the job** · As a Community Business Engagement Officer, you will play a pivotal role in facilitating the growth and development of ethnic minority-owned businesses in Coventry and Warwickshire. Building on the success of previous initiatives, you will join the Highli ...
-
Employer Engagement Officer
1 day ago
ISS Facility Services Coventry, United Kingdom**Employee Engagement Officer** · **Location: Warwickshire** · **Hours of work: 37.5** · **Contract Type: Permanent** · ISS are looking for an Employee Engagement Officer to work closely with the management team to deliver quality engagement and communication on site that meets b ...
-
Communications and Engagement Officer
3 days ago
The Future Works Coventry, United KingdomStaff Communications and Engagement Officer £29,118-£30,502 per annum · Permanent role Monday-Friday hour lunch) · Based in the idyllic setting of Ryton Gardens with parking or a free bus service from Coventry City Centre is available · Coventry University Group is a global educa ...
-
Apprentice, Engagement Officer
1 week ago
Ofqual (Office of Qualifications and Examinations Regulation) Coventry, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £20,085 - £21,624- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Administrative Officer**Contract type**: · - Temporary · - Fixed term · - Apprenticeship**Length of employment**: · - 1 ...
-
Community Engagement Officer
7 hours ago
Rockinghorse Coventry, United KingdomJob description · **Job description & person specification** · **Post Title**:Community Engagement Officer · **Responsible to**:Head of Partnerships & Events · **Purpose of Job**:To support our community fundraising activities across the charity. · **Location**:Rockinghorse is ba ...
-
Community Engagement Officer
4 days ago
Progressis Coventry, United KingdomJob Role- Administration Jobs- Contract Type- Temp to perm- Location- Coventry & Warwickshire- Salary- £25,000- Date Added- 18/04/2023- Date Expires- 16/05/2023- Industry- Charities We have an exciting opportunity for a Community Engagement Officer to join a well-established and ...
-
Senior Communications and Engagement Officer
2 days ago
University Hospitals Coventry and Warwickshire NHS Trust Coventry, United KingdomThe Communications Team plays a key role in helping to manage the reputation of the Trust and its two hospital sites in University Hospital, Coventry and the Hospital of St Cross, Rugby. Our objective is to support our staff, patients and all those who work with us to deliver hig ...
-
Senior Press and Engagement Officer
3 days ago
University Hospitals Coventry and Warwickshire NHS Trust Coventry, United KingdomThe Communications Team plays a key role in helping to manage the reputation of the Trust and its two hospital sites in University Hospital, Coventry and the Hospital of St Cross, Rugby. Our objective is to support our staff, patients and all those who work with us to deliver hig ...
-
Alumni and Supporter Engagement Officer
1 week ago
University of Warwick Coventry, United Kingdom**Location** · *** · **1** · *** · University of Warwick Campus, Coventry · **Department** · *** · **1** · *** · Development & Alumni Engagement · **Position Type** · *** · **1** · *** · Full Time, Permanent · **Salary** · *** · **1** · *** · £33,966 - £44,263 per annum · **About ...
-
Customer Lead Engagement Officer
2 days ago
The Chartered Institute Of Housing Coventry, United KingdomJob Advert · **Job Title**: Customer lead engagement officer · **Band**:6 · **Salary**: £27,000 - £28,000 · **Location/Base**: Hybrid - Home/CIH office · **Hours**: Full time, 35 hours per week · **About us** · The Chartered Institute of Housing (CIH) are the professional body su ...
-
Engagement Officer
1 week ago
Forces Resettlement Services CIC Nuneaton, United KingdomBritish Forces Resettlement Services (BFRS) are currently looking to recruit an Armed Forces Community (AFC) Engagement Officer. · We are a Social Enterprise (SE) that works in support of the AFC. · Our primary social objective is to work as the focal point between the AFC and co ...
-
Equality and Engagement Officer
3 days ago
Warwickshire Police Leek Wootton, United KingdomRole type 1- Police Staff- Contract Type 1- Permanent- Department 1- Enabling Services- Location 1- Leek Wootton- Is this a Politically Restricted role? 1- No- Grade/scale 1- F- Salary · - £36,996 - £39,036 · - Please note, if this is a paid role and the role is part time then th ...
-
Engagement Officer
1 week ago
Smart Recruit Online Wednesbury, United KingdomAre you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? · The Engagement Officer is critical in providing victims of sexual assault with the dedicated support and care req ...
-
Community Engagement Officer
3 days ago
George Eliot Hospital NHS Trust Nuneaton, United KingdomJob Title - Community Engagement Officer · Hours per week - 37.5 · Fixed Term - 12months · Salary £27,055 - £32,934 per annum · Closing Date: - 3rd January 2023 · Interview Date: - 10th January 2023 · **_A great and friendly place to work, so bring your passion, commitment and ex ...
-
Member Engagement Officers
1 week ago
Institution of Chemical Engineers Rugby, United Kingdom**Position**: · We are looking for two dynamic and proactive Member Engagement Officers to guarantee outstanding service delivery for our diverse range of member committees and groups. · Through taking a lead on formalising operations, the role holders will ensure compliance with ...
-
Administration & Engagement Officer
1 week ago
InHealth Intelligence (Health Intelligence) Tyseley, United Kingdom**Engagement Officer Hours**: 18.75 hours per week, we offer flexible and hybrid working. Salary: The full time salary is £10,815 Do you want to make a difference to service users for your local Diabetic Eye Screening Programme? Would you like to be a part of a friendly, patient ...
-
Arden and GEM Commissioning Support Unit Warwick, United KingdomWe are looking for an enthusiastic, creative and innovative individual to join our team as an Communications and Engagement Support Officer. You will have excellent communication skills, be reliable, flexible and well-organised. · The post holder will support all aspects of commu ...
-
Employer Engagement Officer
1 week ago
Trigon Recruitment Birmingham, United Kingdom**Job Role: Employer Engagement Officer** · **Location: Birmingham** · **Salary: 30K DOE** · **Role Overview**: · Trigon Recruitment are seeking a highly skilled and motivated Employer Engagement Officer to working on a payment by results contract with Department of Work & Pensio ...
-
Student Engagement Officer
4 days ago
Protocol Birmingham, United KingdomProtocol are working closely with a Further Education College based in Birmingham in their search for multiple a Student Engagement Officer on a full time, temporary contract for 12 months. · This role offers £15.81 per hour plus statutory holiday pay. · **The role**: · You will ...
HR Advisor/Employee Engagement Officer - Coventry, United Kingdom - ISS Facility Services UK
Description
Join our team as an Employee Engagement Officer and play a pivotal role in fostering a culture of excellence and collaboration within ISS.
In this position, you will work closely with the management team to deliver quality engagement and communication strategies that align with both short and long-term business objectives.
Job Description
As Employee Engagement Officer, you will be serving as the first point of contact for all employee queries, providing guidance and support, and escalating issues when necessary.
You will manage individual cases alongside managers, ensuring consistency and adherence to standards. Additionally, you will collaborate with the People and Culture team to initiate and lead tasks and processes that support business objectives.
Your primary focus will be on promoting positive employee engagement and working closely with Operations Leads to optimise people performance.
By upholding our company values and policies, you will contribute to creating a workplace where employees feel valued, motivated, and empowered to excel.
If you're passionate about driving positive change and fostering a culture of excellence, we invite you to join us in shaping the future of ISS.
Key Responsibilities
Professional and Personal Competencies/Qualifications
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing