- As a Member Representative you will act as first point of contact for customers over multiple channels, delivering a high level of customer service whilst adhering to quality assurance and operational standards.
- Assisting towards team measures including but not limited to the booking of Financial Wellbeing Reviews and referrals to third party partners.
- Identifying any potential or actual customer vulnerability throughout interactions
- Deal with any complaints in a timely and efficient manner
- You will have excellent customer service ability.
- Be able to work independently with occasional travel to an office.
- Excellent communication skills.
- Recognition Scheme
- Discounts through Saffron rewards
- Annual bonus scheme
- Physical, mental, and financial wellbeing support
- Pension, Life Assurance & Income Protection
- Holiday exchange
- Staff Mortgage Benefit
- Cycle to work scheme.
-
Member Representative Hybrid Part time
1 week ago
Ultimate Banking Essex, United Kingdom Part timeDo you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you c ...
-
General Manager
3 days ago
Concept Resourcing Essex, United Kingdom**General Manager - Local Services · 3-month contract - NHS Trust · £380 per day · Essex - Hybrid Working** · **Overview**: · The post holder's main purpose is to deputise for the Deputy Director, leading and inspiring the staff within the directorate to deliver an amazing servic ...
-
Customer Service Advisor
4 days ago
Metro Bank PLC Essex, United Kingdom**Team** Contact Centre · **Location** Ilford Contact Centre · **County** Essex · **Ref #** 19548 · **Closing Date** 30-Jun-2023 · We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, ...
-
Apprentice Customer Service Advisor
4 days ago
Metro Bank PLC Essex, United Kingdom**Team** Contact Centre · **Location** Ilford Contact Centre · **County** Essex · **Ref #** 19549 · **Closing Date** 30-Jun-2023 · We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, ...
-
Marketing Manager
1 week ago
Gecko Travel Recruitment Essex, United KingdomJob Description · Gecko Travel Recruitment are thrilled to be working with this rapidly expanding travel business based in the Home Counties region. They are recruiting a dynamic Digital Performance Marketing Manager to join their team on a permanent basis. · As Digital Performan ...
-
Associate Solicitor-Commercial
6 days ago
BCL Legal Essex, United KingdomPlanning Solicitor/Associate/Senior Associate · BCL Legal are working with a regional law firm who are recruiting for a Planning Lawyer for their Planning & Environmental Team for their Colchester office. · The practice is recognised as a leading source of Planning Law advice by ...
-
Strategy Manager
1 day ago
Osborne Richardson Essex, United KingdomOur client is a Local Authority based in Essex, and they are seeking an experienced Planning Manager to join them for a permanent position and lead a team of Development Management and Enforcement Officers. · You will work alongside the Assistant Director in shaping and deliveri ...
-
Sales/marketing manager
1 week ago
Gecko Travel Recruitment Essex, United KingdomJob Description Gecko Travel Recruitment are thrilled to be working with this rapidly expanding travel business based in the Home Counties region. They are recruiting a dynamic Digital Performance Marketing Manager to join their team on a permanent basis. · As Digital Performanc ...
-
Regional Sales Manager
2 weeks ago
Path Recruitment Essex, United KingdomRegional Sales Manager - If you are an ambitious, motivated business development manager with experience within the accommodation/welfare hire industry, then this role could be for you. You will be joining a reputable hire company who have recently opened up a new division within ...
-
Assistant Planner or Planner
1 week ago
Epping Forest District Council Essex, United KingdomVarious Planning Officer positions – Senior Planning Officer · Salary range for positions - £29,388 (Assistant Planning Officer) to £47,971 (Senior Planning Officer) · Hybrid working with office location in the Civic Offices, High Street, Epping, CM16 4BZ · 28 days annual leav ...
-
Strategy Manager
1 day ago
Noble Recruiting Essex, United KingdomI am working with a local council who are going through an exciting period of change and growth within their housing, planning and regeneration sector. · They are searching for a new Planning Manager to join the team and support the councils new objectives and support with the d ...
-
Senior Account Executive
1 week ago
Colville Search Limited Essex, United KingdomOur client are a drinks brand who sit very heavily within the health and wellbeing sector. They have won some very exciting and big accounts within the sporting sector. · To drive and increase the brands performance within the Grocery channel alongside gaining new listings with ...
-
Sales/marketing manager
3 days ago
Gecko Travel Recruitment Essex, United KingdomGecko Travel Recruitment are thrilled to be working with this rapidly expanding travel business based in the Home Counties region. They are recruiting a dynamic Digital Performance Marketing Manager to join their team on a permanent basis. · As Digital Performance Marketing Mana ...
-
Marketing Manager
3 days ago
Gecko Travel Recruitment Essex, United KingdomGecko Travel Recruitment are thrilled to be working with this rapidly expanding travel business based in the Home Counties region. They are recruiting a dynamic Digital Performance Marketing Manager to join their team on a permanent basis. · As Digital Performance Marketing Mana ...
-
Uk Sales Director
1 week ago
Executive Recruit Essex, United KingdomUK Sales Director · Reporting to: Managing Director · Location: Southern England (Hybrid Role) · Salary: Circa £80k - £90k + Car + Benefits + Bonus · Overview · Our client is a global leader in innovative vehicle service solutions. We are currently seeking a dynamic and exper ...
-
Data Champion
1 week ago
Ford Motor Company Essex, United Kingdom Full timeThe role is responsible for the delivery of modern, reusable, and efficient data solutions to teams within Ford Credit and Ford Bank Germany. · The role interfaces with all teams that rely on Ford Credit customer data both centrally and locally. These teams include Sales, Market ...
-
BCL Legal Essex, United KingdomPlanning Solicitor/Associate/Senior Associate · BCL Legal are working with a regional law firm who are recruiting for a Planning Lawyer for their Planning & Environmental Team for their Colchester office. · The practice is recognised as a leading source of Planning Law advice by ...
-
Planning Officer
2 days ago
Osborne Richardson Essex, United Kingdom Freelance, Full time· Osborne Richardson are working with a Local Authority in Essex which requires a Planning Officer to join them for a contract role within their Development Management team. · Your work will focus on dealing with a caseload of minor and house holder planning applications and yo ...
-
Planning Manager
4 days ago
Osborne Richardson Essex, United Kingdom Full time· Our client is a Local Authority based in Essex, and they are seeking an experienced Planning Manager to join them for a permanent position and lead a team of Development Management and Enforcement Officers. · You will work alongside the Assistant Director in shaping and delive ...
-
Technical Product Manager
1 day ago
Ford Motor Company Essex, United Kingdom Paid WorkRepresent the Ford Credit Europe Data Engineering Organization, globally, as the first point of contact for consumers of Ford Credit data. This role manages the large portfolio, working cross-functionally with the Data Engineering team, Business, and interfacing applications. · T ...
Member Representative Hybrid - Essex, United Kingdom - Ultimate Banking
Description
Do you love helping customers? Are you a natural people person who loves being on the phone? Being a Customer Service Officer working remotely most of the time for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they finish a call with you with a smile on their face. The people are the beating heart of the Saffron Building Society, and it takes everyone to provide the service they are rightly proud of.
This is a remote working role working Mon-Fri 9-5pm with requirement to travel to their head office in Saffron Walden once a month.
The day-to-day role:
To be successful:
Benefits:
and lots more....
If you would like to join a diverse and supportive employer, click the apply button now