Jobs
>
Royal Leamington Spa

    Employee Engagement Officer - Warwick, United Kingdom - ISS

    ISS
    ISS Warwick, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job Description

    As Employee Engagement Officer, you will be serving as the first point of contact for all employee queries, providing guidance and support, and escalating issues when necessary.

    You will manage individual cases alongside managers, ensuring consistency and adherence to standards. Additionally, you will collaborate with the People and Culture team to initiate and lead tasks and processes that support business objectives.

    Your primary focus will be on promoting positive employee engagement and working closely with Operations Leads to optimise people performance.

    By upholding our company values and policies, you will contribute to creating a workplace where employees feel valued, motivated, and empowered to excel.

    If you're passionate about driving positive change and fostering a culture of excellence, we invite you to join us in shaping the future of ISS.

    Key Responsibilities

  • Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the General Data Protection Regulation
  • Manage a diverse variety of ER issues effectively mitigating any risks to the business, engaging ACAS code of practice and limiting employment tribunals
  • Be the first point of contact to provide advice, guidance and support to managers regarding people management cases
  • Work alongside the People and Culture team for escalation and complex people cases
  • Ensure guidance is in line with the organisations policies, procedures and employment law and that you identify the risk prior to decisions being taken in order to minimise risk, reputational damage and financial exposure
  • Support managers in the review of correspondence and reports relevant to employee relations issues and, on occasion take on the drafting of such documentation where expertise dictates that this is the most effective solution

    • Professional and Personal Competencies/Qualifications

  • Experience in managing people
  • Excellent communication skills (oral and written), Influencing and negotiation skills
  • Able to make presentations, give advice and communicate effectively
  • Knowledge of standard ACAS policies along with grievance and disciplinary resolution
  • Basic TUPE knowledge and/or experience
  • Microsoft Office, Excel and Power point

    • The Company

    ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

    Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

    We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

    ISS is proud to be a diverse and inclusive employer.

    ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

    Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

  • Warwickshire Police

    Equality and Engagement Officer

    3 days ago

    Warwickshire Police Leek Wootton, United Kingdom

    Role type 1- Police Staff- Contract Type 1- Permanent- Department 1- Enabling Services- Location 1- Leek Wootton- Is this a Politically Restricted role? 1- No- Grade/scale 1- F- Salary · - £36,996 - £39,036 · - Please note, if this is a paid role and the role is part time then th ...

  • Arden and GEM Commissioning Support Unit

    Communications and Engagement Support Officer

    1 week ago

    Arden and GEM Commissioning Support Unit Warwick, United Kingdom

    We are looking for an enthusiastic, creative and innovative individual to join our team as an Communications and Engagement Support Officer. You will have excellent communication skills, be reliable, flexible and well-organised. · The post holder will support all aspects of commu ...

  • Smart Recruit Online

    Engagement Officer

    1 week ago

    Smart Recruit Online Wednesbury, United Kingdom

    Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market-leading organisation? · The Engagement Officer is critical in providing victims of sexual assault with the dedicated support and care req ...

  • Forces Resettlement Services CIC

    Engagement Officer

    1 week ago

    Forces Resettlement Services CIC Nuneaton, United Kingdom

    British Forces Resettlement Services (BFRS) are currently looking to recruit an Armed Forces Community (AFC) Engagement Officer. · We are a Social Enterprise (SE) that works in support of the AFC. · Our primary social objective is to work as the focal point between the AFC and co ...

  • Angela Mortimer plc

    Community Engagement Officer

    4 days ago

    Angela Mortimer plc Coventry, United Kingdom

    **Community Engagement Officer (ID:13905)**: · Job Role · - Administration Jobs · - Contract Type · - Temp to perm · - Location · - Coventry & Warwickshire · - Salary · - £25,000 · - Date Added · - 18/04/2023 · - Date Expires · - 16/05/2023 · - Industry · - Charities · - We have ...

  • The Future Works

    Communications and Engagement Officer

    3 days ago

    The Future Works Coventry, United Kingdom

    Staff Communications and Engagement Officer £29,118-£30,502 per annum · Permanent role Monday-Friday hour lunch) · Based in the idyllic setting of Ryton Gardens with parking or a free bus service from Coventry City Centre is available · Coventry University Group is a global educa ...

  • Progressis

    Community Engagement Officer

    4 days ago

    Progressis Coventry, United Kingdom

    Job Role- Administration Jobs- Contract Type- Temp to perm- Location- Coventry & Warwickshire- Salary- £25,000- Date Added- 18/04/2023- Date Expires- 16/05/2023- Industry- Charities We have an exciting opportunity for a Community Engagement Officer to join a well-established and ...

  • ISS Facility Services

    Employer Engagement Officer

    1 day ago

    ISS Facility Services Coventry, United Kingdom

    **Employee Engagement Officer** · **Location: Warwickshire** · **Hours of work: 37.5** · **Contract Type: Permanent** · ISS are looking for an Employee Engagement Officer to work closely with the management team to deliver quality engagement and communication on site that meets b ...

  • The Highlife Centre

    Business Engagement Officer

    1 week ago

    The Highlife Centre Coventry, United Kingdom

    **Purpose of the job** · As a Community Business Engagement Officer, you will play a pivotal role in facilitating the growth and development of ethnic minority-owned businesses in Coventry and Warwickshire. Building on the success of previous initiatives, you will join the Highli ...

  • Rockinghorse

    Community Engagement Officer

    10 hours ago

    Rockinghorse Coventry, United Kingdom

    Job description · **Job description & person specification** · **Post Title**:Community Engagement Officer · **Responsible to**:Head of Partnerships & Events · **Purpose of Job**:To support our community fundraising activities across the charity. · **Location**:Rockinghorse is ba ...

  • Ofqual (Office of Qualifications and Examinations Regulation)

    Apprentice, Engagement Officer

    1 week ago

    Ofqual (Office of Qualifications and Examinations Regulation) Coventry, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £20,085 - £21,624- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Administrative Officer**Contract type**: · - Temporary · - Fixed term · - Apprenticeship**Length of employment**: · - 1 ...

  • Orbit Group

    Resident Engagement Officer

    1 week ago

    Orbit Group Stratford-upon-Avon, United Kingdom

    Orbit was formed in 1967 with the aim of providing good-quality housing for people who would otherwise not be able to afford to buy their own home. Orbit has been a leader in building thriving communities ever since and are passionate about making a differenceand delivering on ou ...

  • University of Warwick

    Alumni and Supporter Engagement Officer

    1 week ago

    University of Warwick Coventry, United Kingdom

    **Location** · *** · **1** · *** · University of Warwick Campus, Coventry · **Department** · *** · **1** · *** · Development & Alumni Engagement · **Position Type** · *** · **1** · *** · Full Time, Permanent · **Salary** · *** · **1** · *** · £33,966 - £44,263 per annum · **About ...

  • Institution of Chemical Engineers

    Member Engagement Officers

    1 week ago

    Institution of Chemical Engineers Rugby, United Kingdom

    **Position**: · We are looking for two dynamic and proactive Member Engagement Officers to guarantee outstanding service delivery for our diverse range of member committees and groups. · Through taking a lead on formalising operations, the role holders will ensure compliance with ...

  • University Hospitals Coventry and Warwickshire NHS Trust

    Senior Communications and Engagement Officer

    2 days ago

    University Hospitals Coventry and Warwickshire NHS Trust Coventry, United Kingdom

    The Communications Team plays a key role in helping to manage the reputation of the Trust and its two hospital sites in University Hospital, Coventry and the Hospital of St Cross, Rugby. Our objective is to support our staff, patients and all those who work with us to deliver hig ...

  • The Chartered Institute Of Housing

    Customer Lead Engagement Officer

    2 days ago

    The Chartered Institute Of Housing Coventry, United Kingdom

    Job Advert · **Job Title**: Customer lead engagement officer · **Band**:6 · **Salary**: £27,000 - £28,000 · **Location/Base**: Hybrid - Home/CIH office · **Hours**: Full time, 35 hours per week · **About us** · The Chartered Institute of Housing (CIH) are the professional body su ...

  • University Hospitals Coventry and Warwickshire NHS Trust

    Senior Press and Engagement Officer

    3 days ago

    University Hospitals Coventry and Warwickshire NHS Trust Coventry, United Kingdom

    The Communications Team plays a key role in helping to manage the reputation of the Trust and its two hospital sites in University Hospital, Coventry and the Hospital of St Cross, Rugby. Our objective is to support our staff, patients and all those who work with us to deliver hig ...

  • The Mill Arts Centre

    Community Engagement Officer

    1 week ago

    The Mill Arts Centre Banbury, United Kingdom

    **We're recruiting for a Community Engagement Officer** · The Mill is a small multi-art form venue with big ambitions. Situated in the North Oxfordshire market town of Banbury, it is the focus of cultural life as the only public arts and performance venue in the Cherwell District ...

  • Sanctuary

    Resident Engagement Officer

    1 week ago

    Sanctuary Worcester, United Kingdom

    Location: Worcester, West Midlands, GB, WR1 3ZQ- Department: Housing Services- Operation: Sanctuary Housing- Closing Date: 02/02/2023- Salary: £ £35524 / year- Requisition: 208337Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands ...

  • Thrive

    Community Engagement Officer

    3 days ago

    Thrive Birmingham, United Kingdom

    **Job description** · Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity t ...