Customer Assistant - Belfast, United Kingdom - CPG GROUP

CPG GROUP
CPG GROUP
Verified Company
Belfast, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description
We are seeking a Customer Assistant to join our team.

As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support to our clients.


Responsibilities:


  • Assist customers with inquiries, concerns, and requests in a professional and courteous manner
  • Provide product information and assist with product selection
  • Handle customer complaints or issues, escalating as necessary
  • Collaborate with team members to achieve sales targets
  • Utilize phone etiquette when interacting with customers

Skills:


  • Organizational: Strong organizational skills to manage customer inquiries and requests efficiently
  • Phone etiquette: Excellent phone manners and communication skills when interacting with customers
  • Sales skills: Ability to identify opportunities to upsell or crosssell products/services
  • Time management: Effective time management skills to prioritize tasks and meet deadlines
Join our team as a Customer Assistant and contribute to creating positive customer experiences.


Salary:
From £23,874.00 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Belfast: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 03/04/2024
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