Collector - Thames Valley, United Kingdom - New Leaf Search

Tom O´Connor

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Tom O´Connor

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Description

Job description:


J315- New Leaf Search has partnered with an international provider of business-to-business financial solutions in their search for a
Collector.

You will use your negotiation and excellent customer service skills to collect all overdue rentals in a timely manner, and minimise the number of agreements submitted to our Legal Recoveries team.

The role offers flexible working with a combination of office and home working to suit your requirements.


Salary:
Excellent salary plus bonus and benefits


Location:
UK, Thames Valley / Buckinghamshire / Slough (Hybrid)


KEY RESPONSIBILITIES:


  • Maximise recoveries on insolvency cases by working quickly to establish if there are any potential buyers for the insolvent company or equipment.
  • Where there are no buyers, fast track the agreement for termination and uplift of equipment.
  • Resolve queries to prevent customer complaints.
  • Adhere to Collections, Compliance and FCA guidelines.
  • Collaborating with other internal departments including Asset Management, Risk and Sales to agree the appropriate strategies to resolve default cases.
  • Identifying early warning signs on our portfolio and share information with wider business.
  • Work with the team to meet targets set.

PERSON SPECIFICATION:


  • Previous experience within collections is essential for this opportunity.
  • Good negotiation and conflict resolution skills.
  • Excellent communication skills with a positive and team orientated attitude and ability to build cross functional relationships.
  • Proven ability to manage high volumes of cases efficiently and effectively.
  • Ability to work well within structured processes and using your own initiative to find solutions.
  • Strong organisation skills with good attention to detail.
  • Good knowledge and understanding of UK Insolvency and consumer credit laws is preferred.
  • Ideally you will have knowledge of contracts as well as experience of Banking, Leasing or Finance Agreements.

_We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing. _
**_Applicants will only be considered with relevant in-country experience._

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