Collector - Thames Valley, United Kingdom - New Leaf Search
Description
Job description:
J315- New Leaf Search has partnered with an international provider of business-to-business financial solutions in their search for a
Collector.
You will use your negotiation and excellent customer service skills to collect all overdue rentals in a timely manner, and minimise the number of agreements submitted to our Legal Recoveries team.
The role offers flexible working with a combination of office and home working to suit your requirements.Salary:
Excellent salary plus bonus and benefits
Location:
UK, Thames Valley / Buckinghamshire / Slough (Hybrid)
KEY RESPONSIBILITIES:
- Maximise recoveries on insolvency cases by working quickly to establish if there are any potential buyers for the insolvent company or equipment.
- Where there are no buyers, fast track the agreement for termination and uplift of equipment.
- Resolve queries to prevent customer complaints.
- Adhere to Collections, Compliance and FCA guidelines.
- Collaborating with other internal departments including Asset Management, Risk and Sales to agree the appropriate strategies to resolve default cases.
- Identifying early warning signs on our portfolio and share information with wider business.
- Work with the team to meet targets set.
PERSON SPECIFICATION:
- Previous experience within collections is essential for this opportunity.
- Good negotiation and conflict resolution skills.
- Excellent communication skills with a positive and team orientated attitude and ability to build cross functional relationships.
- Proven ability to manage high volumes of cases efficiently and effectively.
- Ability to work well within structured processes and using your own initiative to find solutions.
- Strong organisation skills with good attention to detail.
- Good knowledge and understanding of UK Insolvency and consumer credit laws is preferred.
- Ideally you will have knowledge of contracts as well as experience of Banking, Leasing or Finance Agreements.
_We strongly favour applicants with proven, relevant experience in Financial Services; particularly in Asset Finance and Leasing. _
**_Applicants will only be considered with relevant in-country experience._
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