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    Infrastructure Engineer - Cheltenham, United Kingdom - Excelerate

    Excelerate
    Excelerate Cheltenham, United Kingdom

    16 hours ago

    Default job background
    Technology / Internet
    Description
    Role - Infrastructure Project Engineer (Networking / Servers)

    Type:
    Permanent


    Location:
    Gloucester (on-site)

    Salary:
    Up to £40,000 + Excellent Benefits & Car Allowance

    An Infrastructure Project Engineer works in partnership with internal and external customers to successfully deliver Projects.


    Project Engineers form part of the Technology division whose mission is to support and enhance our customers' infrastructures so that they can meet their business objectives.

    They work closely with internal divisions to ensure that Projects are delivered according to expected scope, delivered within time constraints and budget, and successfully supported thereafter.


    Engineers will assist the Sales division in providing strategic guidance to customers in respect of current and future technology and infrastructure requirements.

    Duties and Responsibilities
    Deliver technical projects according to project deliverables as outlined by Senior Consultant and Sales division
    Be responsible for post-project handover, progress project updates and service improvement reviews for supporting stakeholders
    Update and maintain project documentation and knowledgebase to enable effective handovers to Service Desk or IT teams
    Provide support in resolving change management issues
    Liaise with the Sales team to enable new business and to review customer infrastructures highlighting areas for improvement or modernisation
    Research and be aware of new and emerging technologies and how this can enhance customer infrastructures
    Participate in the escalation point on call rota


    Experience & Skills Required:
    Essential
    2 years or more experience working in an IT support environment or for a Managed Service Provider
    Excellent working knowledge of Windows Server environments and Networking (HP, Cisco)
    SharePoint & One-Drive Experience
    Exposure to Virtualisation technologies including VMware, Hyper V, Azure environments
    Experience working on IT infrastructure projects involving planning, installation, and documentation
    Ability to develop project Plans and associated communications documents
    Good working knowledge of Office 365 Admin, MS O365 Suite
    At least 1 formal IT qualification preferred e.g. Cisco CCNA, MSCA, MSCE or equivalent
    Full UK driving licence

    Desirable
    ITIL V4 Foundation
    Excellent working knowledge of one or more of the following:
    • Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience
    Working knowledge of Cloud Technologies with an interest to develop and progress into this area
    Knowledge of structured & fibre cabling

    If you are interested with a relevant background please do not hesitate to apply immediately, or email

    We look forward to processing your application.
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