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    Trainee Claims Technician - Cardiff, United Kingdom - Yolk Recruitment Ltd

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    Description
    Motor Claims Handler

    A fast-growing multi-sector insurance business in Cardiff is hiring for a Motor Claims Handler to join it's Cardiff based team working on a hybrid basis, as a Motor Claims Handler you will be responsible for assessing motor insurance claims for indemnity, liability, and payout amounts, while also detecting potential fraud.

    It requires proactive caseload management, negotiation skills for claim settlements, and a focus on delivering excellent customer service. Adherence to compliance procedures is crucial to mitigate risks and ensure regulatory compliance.

    Additionally, the role involves contributing to process improvements, supporting team leaders, and maintaining high standards of quality, service, and productivity in line with company expectations.

    Evaluate indemnity, liability, and quantum for motor insurance claims
    Identify and refer potential fraud indicators
    Negotiate claim settlements
    Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance
    Contribute actively to process enhancements within the claims domain
    Support the Claims Team Leader in day-to-day departmental activities
    Maintain high standards of quality, service, and productivity aligned with company expectations
    Experience within a motor insurance claims environment (preferred but not mandatory)
    Proficiency in interpreting data to identify actionable trends
    Competitive salary range of £22,000 - £26,000 based on experience
    Generous annual leave: 33 days (25 days + 8 bank holidays)
    Convenient central Cardiff location with hybrid working opportunities
    Continuous adaptation of work approaches to support remote and office-based collaboration
    Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce.

    We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic.

    We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
    *Please keep an eye on our website for more opportunities.


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