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    Area Manager - Edinburgh, United Kingdom - Atlas

    Atlas
    Atlas Edinburgh, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    About The Role

    We are looking to recruit for an Area Manager for Edinburgh and Glasgow.

    What we are paying: £31,000 per annum

    What you shall be doing/responsible for-

    • Meet and where possible, exceed client expectations whilst operating within agreed budgets.
    • Recruit, induct and train suitable staff ensuring compliance with vetting procedures.
    • Maintain numbers of staff at the agreed levels to maintain contract standards.
    • Control wage spend in line with agreed budgets set by the Regional Manager and Account Director.
    • Monitor client satisfaction and service delivery on a monthly basis, through client meetings, monthly call log/complaints reports.
    • Carry out frequent site visits, both random and pre-planned to ensure service delivery is being met, escalating any issues to the relevant Regional Manager.
    • Carry out random and pre-planned audits including compliance and quality on a monthly basis.
    • To deliver strategies to reduce staff turnover to include induction programme, training, feedback, performance management and personal coaching.
    • To oversee the site-based training matrix for all personal to ensure training is delivered
    • Ensure that site documentation is maintained and correct.
    • Ensure products, equipment and materials are properly stored, used, maintained and ordered with agreed budget.
    • Ensure that all Atlas FM personnel follow site rules and maintain a smart appearance.
    • Follow the Company grievance and disciplinary procedures.
    • Ensure activities are undertaken in line with quality management, health & safety, legal requirements, environmental policies and duty of care.
    • Uphold, safeguard and promote the Company's values and philosophy relating to ethics, integrity and corporate social responsibility.
    • Completion of electronic time and attendance.

    About You

    We're hoping to recruit a person who is compassionate toward people: quick on the draw when it comes to hygienic safety in busy environments and have experience in people management. Ideally someone who is based within the area, enjoys a proactive role maintaining a strong and happy relationship with clients and staff.

    What skills and attributes we need from you
    The successful candidate will need to demonstrate the following experience, skills, behaviours necessary to meet the requirements of the role:

    • Ability to work well in a busy working environment and communicate effectively with people at all levels
    • Ability to communicate effectively with people at all levels
    • Able to accurately record data
    • Ability to work on own initiative with minimum supervision
    • Strong team working ethic and flexible approach
    • Analytical skills
    • Health & Safety awareness/training
    • Strong customer service skills
    • IT literate

    If you are enthusiastic, take pride in your work and have great attention to detail you'll fit in perfectly with our award-winning team.

    Before you apply-

    Please ensure you have the ability to demonstrate that you are able to deliver on the responsibilities. This shall be a competency-based interview and you shall be asked to give specific examples.

    We do require that the successful candidate has excellent people management and client relationship skills.

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