Band 3 House Keeper - Birmingham, United Kingdom - University Hospitals Birmingham

Tom O´Connor

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Tom O´Connor

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Description

Job summary:

The post holder will act as an integral part of the AMUSS team.

You will be responsible for the co-ordination of all patient facilities services in AMUSS, ensuring a clean, safe and comfortable environment.


The main element of the role are ensuring the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patient needs as determined by the nurse in charge.


Interview date :
May 15,2023


Main duties, tasks & skills required:

The post holder will:
Maintaining stock and cleanliness of patient areas

Remove clutter; tidy notice boards, signage etc.

Identify any problems with cleanliness and report to the Nurse In Charge

Assist other staff in serving patient meals / sandwiches / drinks

Ensure the appropriate patients are served meals / sandwiches drinks

Assist in feeding appropriate patients

Serve beverages / drinks / snacks as necessary to patients, relatives and visitors

Ensure the availability of tea / coffee for patients throughout the day

Ensure that the food hygiene regulation requirements are upheld

Ensure that patients whose fluid intake is not medically restricted have access to fresh water

Liaise with the ward health and safety representative

Carry out monitoring of service delivery especially related to cleaning, food, linen, curtains and environment at the agreed frequency

Ensure patient space is respected, including attending to locker space in the overnight stay.

Ensure that the Nurse In Charge is kept informed of any concerns

Monitor and maintain all nursing and medical supplies

Ensuring that all supplies are stored in line with health and safety

Using bespoke IT systems to order stock as required

Respect patient privacy and dignity at all times

Act in a courteous manner to patients, relatives and colleagues at all times

Respond to requests for general information

Maintain confidentiality

Respond to emergencies as appropriate

Food Hygiene

Basic Life Support

Manual Handling


About us:

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.


UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.

This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.

This is more than words. We are taking action.

Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.

We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.


Job description:

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification:
Qualifications:


Essential:

Evidence of Level 2 on both Maths &
English qualifications ( CSE Grade 1/ GCSE

Grades 4-9 or A* -C / Level 2 Functional

Skills / O Level grade A-C / Level 2

National Certificate / Level 2 National

Diploma / Level 2 ESOL )

Evidence of completion of Level 3

Qualification or above in Health / Social

Care or Hospitality & Catering ( BTEC/

CACHE Level 3 Award / Level 3 Certificate

or Diploma ) or 2 A levels or equivalent

experience of working in the NHS in a

patient/public facing role in health / care

or hospitality & catering

Evidence of completion of training

associated with employment in a role

associated with health / care / hospitality

or catering i

e:
Customers service/ Food

Hygiene / Care Certificate/ Health &
Safety i.e. COSHH

Evidence of completion of "in house"

training associated with employment, via

on-line training platforms, Moodle, in

house training etc


Experience:


Essential:

Considerable experience of working in a

health/ care role or hospitality/ catering

role which is customer facing in an NHS or

health / care provider role as part of a

multi-disciplinary team

Experience of undertaking audit of stock

and replenishment of supplies

Can demonstrate understanding of the

roles which make up the team of health

and care staff within a hospital setting

Can demonstrate understanding of the


following:

  • Health & Safety
  • Infection prevention control
practice

  • Food hygiene practice /standard

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